How the customers who are PAYING for KSE and KRE real money can get REAL support from KATALON when it’s needed?

How the customers who are PAYING for KSE and KRE real money can get REAL support from KATALON when it’s needed?

I do appretiate all the help I got here. But, still, there are comments that are ignored and not addressed (and you shouldn’t just “depend on the kindness of strangers”))

@gdearest07

Have you tried to submit tickets through our Zendesk portal system which is where our dedicated support team will handle your requests?

https://www.katalon.com/help-center/

@ThanhTo, it looked like some issues were supposed to be addressed already: