Exported Test collection Report in PDF shows empty "Details" section for each test case

When exporting a test collection report in PDF the “Details” section for each test case should list every step state with its description but it is empty instead.

1 Like

Which version of Katalon Studio are you using?

I noticed your Test collection ran for 3 minutes 32 seconds — very long run.
Your Test collection must have run thousands of test steps.
The report would contain thousands of test steps printed.
The PDF, if it were generated correctly, would have thousands of details.
Too bulky report it would be.

I guess that Katalon Studio encountered not-enough-memory sort of Exception when trying to generate the might PDF.

Do you really want the mighty PDF generated?

I would rather recommend you to ignore this issue if possible.

The image attached refers only to a single test of the test collection and it only execute about 17 steps per step (the time you see depends on other things and not the number of test steps themself).
The size of the PDF should be around 800 KB and i need it for working purpose.
I think there is a problem whit the PDF generation in the new version, i have Katalon studio enterprise 8.6.10

Could you try the latest v10.2.0?

Please show us “the Error log”.

In the Katalon Studio’s tool bar, choose “Help” > “Error Log”

Then the .log file will open in a text editor.

I believe that the .log contains a Java Stack Trace message that tells the exact reason why the pdf report got odd result. That would help you and guys in the forum to resolve your problem.

Please attach the entire body of .log here; do not trim it at all.

Resolved with the new version, though the “Check for updates…” section showed that i was up-to-date.

I don’t trust “Check for updates”. It is known to be buggy. See also After Upgrade to Katalon 10.2.0, I am not able to open test cases - #10 by kazurayam