Custom fields and Tags are not updating for Expert Certification

Hi Katalon Community,

While doing expert level certification there are requirements (checkboxes) to add ‘Custom fields’ and ‘Tags’. I have successfully added them as per Katalon Docs (Add Custom Fields and Tags to test cases | Katalon Docs). However, the checkboxes are not updating (It has already been one week).

I only have a few days left until the expiry of my free trial and I want to get this certification before it expires.

@albert.vu @viet.nguyen tagging you two, because, you’ve dealt with this issue before.

Hope to hear from you soon!

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Hey @mrunalshivarkar21, please send me your email address which you’re using for certification purposes via private message, also include the evidence of all your tags and custom fields. I will check and get back to you.

Hi Viet Nguyen,

Thank you for reaching out!

My email address for certification purposes is mrunalshivarkar62@example.com. I have attached the evidence of all relevant tags and custom fields for your reference. Please feel free to review them, and let me know if you need any further information.

Looking forward to your feedback!

Best regards,
Mrunal Shivarkar


Hey @mrunalshivarkar21, could you check again? The certificate should be in your collection now.

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Hi Viet Nguyen,

Thank you for your assistance in resolving my issue.

I wanted to confirm that the certificate has now been updated in my collection, and I can see it there.

I appreciate your help and support throughout this process.

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