Cannot login on some websites after I install Katalon Recoder via Chrome extension store


These days I could not login on some websites suddenly and I found the root cause is Katalon recoder, please help to figure out it, thanks. The following are my test steps:

  1. Using Chrome to open the website
  1. Put the ID “A123456789” and select Certificate Type as “On-line stock-dealing certificate”. And then click “Login” button.


  2. After click login, the following errors will show in Chrome debug console.
    jquery-3.2.1.min.js:2 jQuery.Deferred exception: $(…).modal is not a function TypeError: $(…).modal is not a function
    at VoteObj.openCaPage (
    at Taiwan Depository & Clearing Corporation Stockservices Platform
    at i (chrome-extension://ljdobmomdgdljniojadhoplhkpialdid/common/jquery-3.2.1.min.js:2:28679)
    at fireWith (chrome-extension://ljdobmomdgdljniojadhoplhkpialdid/common/jquery-3.2.1.min.js:2:29445)
    at j (chrome-extension://ljdobmomdgdljniojadhoplhkpialdid/common/jquery-3.2.1.min.js:2:30945)
    at k (chrome-extension://ljdobmomdgdljniojadhoplhkpialdid/common/jquery-3.2.1.min.js:2:30975) undefined

  3. If I disable Katalon Recoder via Chrome extension manager and then login again, above errors will not occur.

Does anyone know how to resolve this issue?



Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.


Same bug, Bug for chrome extension lastest

Also the same bug here: KR extension on = no websites, KR extension off = working websites. @system please provide a quick update on the KR extension! I cannot use KR for regression testing.

Hi all,

Our team has acknowledged some problems with KR v7.0.0. We will investigate on this and thank you for your information. Let you know soon

1 Like

Hi there @foxconnvas, :wave:

Thank you for reporting this issue to us. We appreciate your help in identifying problems and unusual behaviors.

We will be forwarding your issue to our Recorder team soon. Before doing so, could you please provide the following:

  • A screen recording of the bug in action.

The information above will be very helpful to our Recorder team!

:information_source: Additionally, you could also contact our Recorder team via the email: for faster support, bug report, or feature requests.

Katalon Community team

Hi Albert,

I recoded a video and sent it to your support team via email, please help to check do they receive my video, thanks.


I also found errors on our site when I have the Katalon Recorder plugin on my browser. Sending a recorded gif to show what kind of errors are found in my browser.