Automatic update from version 7 to 8 is not executed

Please let us know what you are using Katalon Studio for?

  1. Open Katalon Studio (v 7.6.2 x64, on Windows 10)
  2. Help → Check for updates.
  3. Download.
  4. Install an Re-launch.

I wait and wait but nothing happens.

Would be great if you would separate Katalon Studio executable stuff from Katalon configuration. Then maybe I could update manually without loosing my settings.

BTW. Maybe you could add some information what happens after “Install an Re-launch”. Should I wait for some window to appear? Can I check if some process is running?
https://docs.katalon.com/katalon-studio/docs/auto-updater.html

How would your work be affected if this issue has not been resolved?

  1. I can continue my job, but my performance is lower than expected

Operating System

  • Windows 10 x64.

Katalon Studio Version

7.6.2

Katalon Studio logs

Logs:

!ENTRY org.eclipse.core.resources 2 10035 2022-04-21 14:02:53.215
!MESSAGE The workspace will exit with unsaved changes in this session.
katalon.versionNumber=7.6.2
katalon.buildNumber=205
!SESSION 2022-04-21 14:10:09.246 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_181
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=pl_PL
Command-line arguments:  -os win32 -ws win32 -arch x86_64 -data @noDefault

!ENTRY org.eclipse.core.resources 2 10035 2022-04-21 14:10:10.683
!MESSAGE The workspace exited with unsaved changes in the previous session; refreshing workspace to recover changes.
Could not find element with Id 'com.kms.katalon.composer.webservice.handledmenuitem.webServiceRequest'
Not a valid list position.
Could not find element with Id 'katalon.composer.objectrepository.handledmenuitem.spyweb'
Could not find element with Id 'com.kms.katalon.composer.mobile.dynamicmenucontribution.ios'
Could not find element with Id 'com.kms.katalon.composer.mobile.dynamicmenucontribution.ios'
Warning: NLS unused message: Key in: com.kms.katalon.composer.project.constants.composerProjectMessages
Warning: NLS unused message: Key in: com.kms.katalon.composer.testcase.constants.composerTestcaseMessages
Warning: NLS missing message: BTN_ADDTESTSUITE in: com.kms.katalon.composer.testcase.constants.composerTestcaseMessages
SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation
SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
Warning: NLS unused message: PA_LBL_CREATED_DATE in: com.kms.katalon.composer.testsuite.constants.composerTestsuiteMessages
Warning: NLS unused message: PA_LBL_LAST_UPDATED in: com.kms.katalon.composer.testsuite.constants.composerTestsuiteMessages
Warning: NLS unused message: Key in: com.kms.katalon.composer.objectrepository.constant.composerObjectRepositoryMessages
Warning: NLS missing message: OFFLINE_ACTIVATION in: com.kms.katalon.constants.messages
Warning: NLS missing message: ENTERPRISE_TRIAL_LICENSE in: com.kms.katalon.constants.messages
Warning: NLS missing message: ActivationDialogV2_LBL_ENTERPRISE_LICENSE in: com.kms.katalon.constants.messages

!ENTRY org.eclipse.egit.ui 2 0 2022-04-21 14:10:14.570
!MESSAGE Warning: The environment variable HOME is not set. The following directory will be used to store the Git
user global configuration and to define the default location to store repositories: 'C:\Users\Maciej'. If this is
not correct please set the HOME environment variable and restart Eclipse. Otherwise Git for Windows and
EGit might behave differently since they see different configuration options.
This warning can be switched off on the Team > Git > Confirmations and Warnings preference page.
Start checking and mark activated for GUI mode
Start getting machine ID on Windows
Start appending additional signatures
hardwareSerialNumber 
osDependentUsername maciej
End appending additional signatures 28305bb7-5367-4e61-aff5-392cab3fa8ae__maciej
End getting machine ID on Windows b2d28302696d9c471049216551653519
log4j:WARN No appenders could be found for logger (org.apache.http.client.protocol.RequestAddCookies).
log4j:WARN Please initialize the log4j system properly.
End checking and mark activated for GUI mode
Start check license task
Warning: NLS unused message: LBL_DEFAULT_LOCATOR_SELECTION_AREA in: com.katalon.plugin.smart_xpath.constant.SmartXpathMessages

!ENTRY org.eclipse.e4.ui.workbench 1 0 2022-04-21 14:10:23.310
!MESSAGE Reloading plugins.
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Katalon version: 7.6.2
Plugin info URL: https://store.katalon.com/api/products/ks?appVersion=7.6.2&appType=KSE&licenseType=FREE
Plugin info: {
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  "productId": 180,
  "name": "TestNG/JUnit Keywords",
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Plugin name: TestNG/JUnit Keywords. Is online: true. Plugin location: C:\Programy\Programowanie\Katalon_Studio_x64\configuration\plugin\install\126064\1.0.0\katalon-studio-testng-junit-keywords-1.0.0.jar.

!ENTRY org.eclipse.e4.ui.workbench 1 0 2022-04-21 14:10:25.279
!MESSAGE Reloaded plugins successfully.

!ENTRY org.eclipse.jdt.core 2 0 2022-04-21 14:10:27.200
!MESSAGE The Java indexing could not index D:/_Zadania/Projekty/MOL.NET/DOCsvn/src/java/molnet-e2e-testing/Drivers/ExtJSHelper.jar|findComponent.class. This .class file doesn't follow the class file format specification. Please report this issue against the .class file vendor
All launchers terminated
Start clean up session
End check license task
End clean up session
Start release license task
License released
End release license task

!ENTRY org.eclipse.core.resources 2 10035 2022-04-21 14:21:13.769
!MESSAGE The workspace will exit with unsaved changes in this session.

Then, what is your problem?

KS is not updated. Nothing happened. I’m still on KS 7.6.2.
I cannot see any installer in Downalods folder.
I don’t know how to update manually without loosing my settings.

Please join us:

@duyluong

@Maciej_Jaros

Auto-update in KS v7.x doesn’t support to update to KS v7.9.1 onward. Please download new copy from our website.

You can import settings from older version by following our guide: