Application Page is not loading in the "device view" popup ( record mobile)

Please help me on this katalon app testing

I try to open my apk from the katalon file ( in the record mobile option) my apk is opening perfectly but the page is not loading. example: if the user open the app they will see a product logo page first then it should navigate to the signup page without a click on anything

Note : the logo page is just to loading

But in the device view popo up page ( where we can select the element ) it stops the user in the loading page only but in my mobile view it open as usual

Can anyone help me on this please

This the page where i try to do a selection but it stops at the welcome page only