Activation failed. Please make sure you are using a valid license

Good Morning.
I have a serious error in runtime and it is that it does not allow to execute anything by command.
Yesterday we stopped executing cases normally and today when we execute it, it does not allow us through the command line
I’m enclosing all the evidence to see if someone could help me with this as daily executions are important.

error mostrado en cmd.txt (2.7 KB) usuario katalon

I got this error as well when changing docker image and katalon to 7.9.1. Would be good if someone can help on this because i have a valid license for both kse and kre…

Thanks

@Brandon_Hein I know you are a moderator, could you refer us to someone who can help us?

@ThanhTo @sang

How did you do that? Killing all katalon processes?

@bionel
we have a batch file which we program to run at x hour.
It executes a testcollection at the same time since runtime does not allow executing several collections at the same time, it is in that process that we noticed that it did not execute runtime,
And in the morning when we went to see it he would not allow us to start it again.
Capable is the number of executions per day or something else.

Now I will wait if with the data that I put in this post, someone can give me an idea and also help @anuradha

Ícono de validado por la comunidad

@Testing_Memory

Do you see a row in Online License section, like this ? Try to click on the trash bin icon to detach the license from the current process.

If that doesn’t work, please provide the screenshot of that entire page so that we have more info.

1 Like

just a guess, but looks like your licence was not released because katalon process did not gracefully stop.
try the proposed workaround

1 Like

I will try it if it happens again, thank you very much

thank you very much for the suggestions given

Hello,

I am having the below in my console when running katalon in docker container
Katalon TestOps: Unexpected response, URL: https://analytics.katalon.com/api/v1/license-keys/activate?machineKey=xxxxx&ksVersion=7.9.1&email&organizationId=&sessionId=xxxx&hostname=c82ff3bd1a02&package=FLOATING_ENGINE, Status: 400, Response: {“timestamp”:“2021-02-16T07:58:52.024+0000”,“status”:400,“error”:“Bad Request”,“message”:“Machine quota exceeded.”,“trace”:“com.katalon.kit.exception.KaBadRequestException: Machine quota exceeded.\n\tat com.katalon.kit.security.service.helper.OrganizationSecurityHelper.checkUserCanRegisterNewMachine(OrganizationSecurityHelper.java:305)\n\tat com.katalon.kit.security.service.helper.OrganizationSecurityHelper$$FastClassBySpringCGLIB$$85e74a05.invoke()\n\tat org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)\n\tat org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:684)\n\tat com.katalon.kit.security.service.helper.OrganizationSecurityHelper$$EnhancerBySpringCGLIB$$3a73eff0.checkUserCanRegisterNewMachine()\n\tat com.katalon.kit.api.service.LicenseKeyResourceService.activate(LicenseKeyResourceService.java:395)\n\tat com.katalon.kit.api.facade.LicenseKeyResourceFacade.activate(LicenseKeyResourceFacade.java:212)\n\tat com.katalon.kit.api.facade.LicenseKeyResourceFacade$$FastClassBySpringCGLIB$$1233ec1b.invoke()\n\tat org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)\n\tat org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:749)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)\n\tat org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:295)\n\tat org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)\n\tat org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:688)\n\tat com.katalon.kit.api.facade.LicenseKeyResourceFacade$$EnhancerBySpringCGLIB$$aacd3f2.activate()\n\tat com.katalon.kit.api.controller.LicenseKeyResourceController.activate(LicenseKeyResourceController.java:44)\n\tat sun.reflect.GeneratedMethodAccessor402.invoke(Unknown Source)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:190)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:138)\n\tat org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:104)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:892)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:797)\n\tat org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)\n\tat org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1039)\n\tat org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:942)\n\tat org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1005)\n\tat org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:908)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:660)\n\tat org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:882)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:741)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:209)\n\tat org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:186)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.security.saml.metadata.MetadataGeneratorFilter.doFilter(MetadataGeneratorFilter.java:87)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.security.saml.metadata.MetadataDisplayFilter.doFilter(MetadataDisplayFilter.java:84)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.security.saml.SAMLDiscovery.doFilter(SAMLDiscovery.java:137)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.security.saml.SAMLEntryPoint.doFilter(SAMLEntryPoint.java:102)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.boot.actuate.web.trace.servlet.HttpTraceFilter.doFilterInternal(HttpTraceFilter.java:88)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.WhitelistIpFilter.doFilterInternal(WhitelistIpFilter.java:36)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:320)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:119)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:170)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.oauth2.provider.authentication.OAuth2AuthenticationProcessingFilter.doFilter(OAuth2AuthenticationProcessingFilter.java:176)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:74)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:157)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:215)\n\tat org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178)\n\tat org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:357)\n\tat org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:270)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:92)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:93)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.Oauth2SupportFilter.doFilterInternal(Oauth2SupportFilter.java:83)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.CaptchaVerifierFilter.doFilterInternal(CaptchaVerifierFilter.java:68)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.SystemSecurityFilter.doFilterInternal(SystemSecurityFilter.java:37)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.RequestInterceptorFilter.doFilterInternal(RequestInterceptorFilter.java:58)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.filterAndRecordMetrics(WebMvcMetricsFilter.java:114)\n\tat org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.doFilterInternal(WebMvcMetricsFilter.java:104)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.OrganizationDomainFilter.doFilterInternal(OrganizationDomainFilter.java:80)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:200)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:262)\n\tat com.katalon.kit.mvc.filter.RequestAndResponseLoggingFilter.doFilterInternal(RequestAndResponseLoggingFilter.java:20)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.WebFilter.doFilterInternal(WebFilter.java:89)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.CleanUpFilter.doFilterInternal(CleanUpFilter.java:28)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490)\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)\n\tat org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:678)\n\tat org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:679)\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)\n\tat org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)\n\tat org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)\n\tat org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:853)\n\tat org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1587)\n\tat org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\n\tat java.lang.Thread.run(Thread.java:748)\n”,“path”:"/api/v1/license-keys/activate"}
katalon | Machine quota exceeded.
katalon | Online activation for console mode failed.
katalon | Activation failed. Please make sure you are using a valid license.
katalon | All launchers terminated
I do have a valid api key. We just renew our subscription for kse.
Can someone please have a look?

Thanks