Unable to start application / Unable to create a new remote session

Product Forums Katalon Studio
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1

Hi folks,
I’m trying to launch automation on mobile, android, but I have this error

java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the…

Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘com.xxx.mvp.view.MVPLauncherActivity’ or ‘com.xxx.app.com.xxx.mvp.view.MVPLauncherActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting

2 Likes
2

I am also facing the same issue. any kind of help is apprecitaed; Here my log details ==>

Logs Details:
java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting
at getResponseForW3CError (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:804:9)
at asyncHandler (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:384:37)
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’

Driver info: driver.version: SwipeableAndroidDriver
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)
at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12.run(MobileLocalAppComposite.java:474)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119)

Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting
at getResponseForW3CError (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:804:9)
at asyncHandler (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:384:37)
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84)
at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:85)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:24)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:498)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:480)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:532)
at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startMobileApp(MobileInspectorController.java:195)
at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12$1.call(MobileLocalAppComposite.java:479)
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)
… 2 more
Caused by: java.lang.reflect.InvocationTargetException
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)
… 22 more

Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting
at getResponseForW3CError (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:804:9)
at asyncHandler (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:384:37)
at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
… 23 more

3

Hi @wsolano,

Please try the solution at this post:

4

Thank’s @duyluong, this work for me.

5

I used Application ID my problem got solved

6

How about version 8.0.5?
Got the same issue.

7

@duyluong i am getting the same error in Mac Os while i am trying to start the apk file.Below are the app versions i am using and the error logs. I also tried adding appWaitActivity * which you mentioned but dint help.It would be great if you could help me out.

Appium-1.22.3

Katalon Studio - 8.3.5

Java - 1.8

Node js-v16.15.0

java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘app.dukkantek.pos’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘app.dukkantek.pos.MainActivity’ or ‘app.dukkantek.pos.app.dukkantek.pos.MainActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Dukkanteks-MacBook-Pro.local’, ip: ‘fe80:0:0:0:cf8:7899:f35c:b81a%en0’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: SwipeableAndroidDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘app.dukkantek.pos’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘app.dukkantek.pos.MainActivity’ or ‘app.dukkantek.pos.app.dukkantek.pos.MainActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting

at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:804:9)

at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:380:37)

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Dukkanteks-MacBook-Pro.local’, ip: ‘fe80:0:0:0:cf8:7899:f35c:b81a%en0’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: SwipeableAndroidDriver

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12.run(MobileLocalAppComposite.java:488)

at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)

Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘app.dukkantek.pos’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘app.dukkantek.pos.MainActivity’ or ‘app.dukkantek.pos.app.dukkantek.pos.MainActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Dukkanteks-MacBook-Pro.local’, ip: ‘fe80:0:0:0:cf8:7899:f35c:b81a%en0’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: SwipeableAndroidDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘app.dukkantek.pos’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘app.dukkantek.pos.MainActivity’ or ‘app.dukkantek.pos.app.dukkantek.pos.MainActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting

at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:804:9)

at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:380:37)

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Dukkanteks-MacBook-Pro.local’, ip: ‘fe80:0:0:0:cf8:7899:f35c:b81a%en0’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: SwipeableAndroidDriver

at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)

at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)

at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)

at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)

at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)

at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)

at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)

at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)

at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)

at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)

at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84)

at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:85)

at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:24)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:503)

at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:485)

at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:539)

at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startMobileApp(MobileInspectorController.java:196)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite.startLocalAppAsNormal(MobileLocalAppComposite.java:561)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite.smartStartAndroidApp(MobileLocalAppComposite.java:552)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite.smartStartApp(MobileLocalAppComposite.java:523)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite.access$18(MobileLocalAppComposite.java:517)

at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12$1.call(MobileLocalAppComposite.java:494)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)

at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)

… 2 more

Caused by: java.lang.reflect.InvocationTargetException

at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)

… 26 more

Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘app.dukkantek.pos’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘app.dukkantek.pos.MainActivity’ or ‘app.dukkantek.pos.app.dukkantek.pos.MainActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting

Build info: version: ‘unknown’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘Dukkanteks-MacBook-Pro.local’, ip: ‘fe80:0:0:0:cf8:7899:f35c:b81a%en0’, os.name: ‘Mac OS X’, os.arch: ‘x86_64’, os.version: ‘10.16’, java.version: ‘1.8.0_275’

Driver info: driver.version: SwipeableAndroidDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘app.dukkantek.pos’ application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: ‘app.dukkantek.pos.MainActivity’ or ‘app.dukkantek.pos.app.dukkantek.pos.MainActivity’ never started. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting

at getResponseForW3CError (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/errors.js:804:9)

at asyncHandler (/usr/local/lib/node_modules/appium/node_modules/appium-base-driver/lib/protocol/protocol.js:380:37)

at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)

at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)

at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)

at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)

… 27 more