org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session - Cannot start the application

I’m trying to launch automation recorder or spy on android mobile, but I’m getting the below error ==>

  • Appium version: 1.19.0
  • Katalon version: 7.8.0
  • Build info: version: ‘3.141.59’,
  • revision: ‘e82be7d358’,
  • time: ‘2018-11-14T08:25:53’
  • System info: os.name: ‘Windows 10’,
  • os.arch: ‘amd64’,
  • os.version: ‘10.0’,
  • java.version: ‘1.8.0_181’
  • Driver info: driver.version: SwipeableAndroidDriver

Note:
In case it is useful, it is a hybrid app created in xamarin form, I am trying to automate the android version of it, I am using my android mobile as a simulator; I have not had any problem with other .apk apps.

Logs Details:
java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting
at getResponseForW3CError (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:804:9)
at asyncHandler (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:384:37)
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’

Driver info: driver.version: SwipeableAndroidDriver
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)
at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12.run(MobileLocalAppComposite.java:474)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119)

Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver

remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting
at getResponseForW3CError (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:804:9)
at asyncHandler (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:384:37)
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:208)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:217)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.android.AndroidDriver.execute(AndroidDriver.java:1)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.execute(SwipeableAndroidDriver.java:1)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at io.appium.java_client.DefaultGenericMobileDriver.(DefaultGenericMobileDriver.java:38)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:84)
at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:85)
at com.kms.katalon.core.appium.driver.SwipeableAndroidDriver.(SwipeableAndroidDriver.java:24)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:498)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:480)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:532)
at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startMobileApp(MobileInspectorController.java:195)
at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12$1.call(MobileLocalAppComposite.java:479)
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)
… 2 more
Caused by: java.lang.reflect.InvocationTargetException
at io.appium.java_client.remote.AppiumCommandExecutor$1.createSession(AppiumCommandExecutor.java:186)
… 22 more

Caused by: org.openqa.selenium.WebDriverException: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: SwipeableAndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘…’ application. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting. Original error: ‘crc64de1154c9d5bb60af.SplashActivity’ or ‘…crc64de1154c9d5bb60af.SplashActivity’ never started. Visit appium/activity-startup.md at master · appium/appium · GitHub for troubleshooting
at getResponseForW3CError (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\errors.js:804:9)
at asyncHandler (C:\Users…\AppData\Roaming\npm\node_modules\appium\node_modules\appium-base-driver\lib\protocol\protocol.js:384:37)
at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
… 23 more

solution applied at this post ==>