Hello Team,
I am using latest version of katalon studio. i am getting the below mention error while run the script.
Starting ChromeDriver 2.33.506120 (e3e53437346286c0bc2d2dc9aa4915ba81d9023f) on port 29928
Only local connections are allowed.
01-19-2018 09:56:59 PM - [FAILED] - Unable to open browser with url: ‘’ (Root cause: org.openqa.selenium.WebDriverException: unknown error: Chrome failed to start: exited normally
(Driver info: chromedriver=2.33.506120 (e3e53437346286c0bc2d2dc9aa4915ba81d9023f),platform=Windows NT 6.1.7601 SP1 x86_64) (WARNING: The server did not provide any stacktrace information)
We have exactly the same problem! Unable to run Katalon via a bat file (command line).
And after replacing the chromedriver with a more recent one, the problem still persists.
It states that
Test Cases/Folders/folders FAILED because (of) Unable to open browser with url: ‘https://our-team/qa/index.html’ (Root cause: java.lang.IllegalAccessError: tried to access method com.google.common.util.concurrent.SimpleTimeLimiter.(Ljava/util/concurrent/ExecutorService;)V from class org.openqa.selenium.net.UrlChecker)
It works fine with the Katalon version 5.0.1 but not with the more recent ones.
This causes a problem with TeamCity execution also.
Vinh Nguyen said:
Vinh Nguyen said:
Hi sheker,
Please try upgrading chromedriver to latest version followed by below steps:
1. Download this file: http://central.maven.org/maven2/com/google/guava/guava/22.0/guava-22.0.jar
2. After downloaded, rename it to: com.google.guava_22.0.0.jar
3. Navigate to plugin folder of Katalon Studio, e.g: \plugins
4. Delete com.google.guava_23.0.0.jar file within that folder
5. Copy renamed file from step #2 into plugins folder instead
6. Rename it back to be com.google.guava_23.0.0.jar
Please let me know if this workaround solution works for you
You might have incorrect proxy setting in Katalon. Try going to Window>Katalon Studio Preferences>Katalon>Proxy. The default Proxy Option is No Proxy, but if you set it to **Use system proxy configuration **that may help.
You might have incorrect proxy setting in Katalon. Try going to Window>Katalon Studio Preferences>Katalon>Proxy. The default Proxy Option is No Proxy, but if you set it to **Use system proxy configuration **that may help.
Thank you very much Britte! I was knocking my head on the table since long time to understand why none of the browsers were working as expected. But this suggestion solved my issue…the problem was my organization proxy and it was not picked by Katalon, since it was set to No Proxy by default! Now it works like charm!
1. Download this file: http://central.maven.org/maven2/com/google/guava/guava/22.0/guava-22.0.jar
2. After downloaded, rename it to: com.google.guava_22.0.0.jar
3. Navigate to plugin folder of Katalon Studio, e.g: \plugins
4. Delete com.google.guava_23.0.0.jar file within that folder
5. Copy renamed file from step #2 into plugins folder instead
6. Rename it back to be com.google.guava_23.0.0.jar
Please let me know if this workaround solution works for you
Hi Vinh Nguyen, seems like this solution is also not working. Any other ideas ? I compared the ‘Plugins’ folder in both Katalon 5.0.1 and Katalon 5.3.1 and they of course are not similar but in 5.3.1 there is no such a file named guava_22 or guava_23.
No, the issue is not resolved. when i tried the steps mentioned above. Not launching the katalon tools now. Throwing the attaching error log inside configuration folder.
---------------steps—
1. Download this file: http://central.maven.org/maven2/com/google/guava/guava/22.0/guava-22.0.jar
2. After downloaded, rename it to: com.google.guava_22.0.0.jar
3. Navigate to plugin folder of Katalon Studio, e.g: \plugins
4. Delete com.google.guava_23.0.0.jar file within that folder
5. Copy renamed file from step #2 into plugins folder instead
6. Rename it back to be com.google.guava_23.0.0.jar *** try guava 19 version also
------------------------------------------------
I was receiving the same error, attempting to run a test suite from command line. None of the above worked for me. I finally resolved it by updating my Selenium Webdriver version in External Libraries. I had a Selenium Standalone jar of 3.9.1. I added the newest one - 3.13.0 and added it to my External Libraries (Project Settings\External Libraries\Add) Maybe that will work for somebody else. Thanks
You might have incorrect proxy setting in Katalon. Try going to Window>Katalon Studio Preferences>Katalon>Proxy. The default Proxy Option is No Proxy, but if you set it to **Use system proxy configuration **that may help.
Thank you very much Britte! I was knocking my head on the table since long time to understand why none of the browsers were working as expected. But this suggestion solved my issue…the problem was my organization proxy and it was not picked by Katalon, since it was set to No Proxy by default! Now it works like charm!
yes it work for tests that run in Chrome but not in Firefox. already update selenium IDE as Firefox’s add on but still not work.
