Unable to Navigate the URL in the latest version of katalon 5.2.0.1

Hi,

I am in trouble with katalon 5.1.0.2 after latest update. I recorded and taken spy object to my test case, after click on runbutton browser is opening, but does not navigate to url,display the error below:

Test Cases/** FAILED because (of) Unable to open browser with url: ‘’ (Root cause: org.openqa.selenium.WebDriverException: unknown error: Chrome failed to start: exited normally (Driver info: chromedriver=2.33.506120 (e3e53437346286c0bc2d2dc9aa4915ba81d9023f),platform=Windows NT 6.3.9600 x86_64) (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 61.90 seconds Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’ System info: host: ‘NB_UYGGELTEST1’, ip: ‘192.168.99.1’, os.name: ‘Windows 8.1’, os.arch: ‘amd64’, os.version: ‘6.3’, java.version: ‘1.8.0_102’ Driver info: driver.version: CChromeDriver)

Hi,
I got the same issue for Katalon Studio version: 5.2.0 and Chrome Browser (Version 63.0.3239.132 (Official Build) (64-bit))

Test Cases/Recording1 FAILED because (of) Unable to open browser with url: ‘’ (Root cause: org.openqa.selenium.WebDriverException: unknown error: Chrome failed to start: exited normally

(Driver info: chromedriver=2.33.506120 (e3e53437346286c0bc2d2dc9aa4915ba81d9023f),platform=Windows NT 10.0.14393 x86_64) (WARNING: The server did not provide any stacktrace information)

Command duration or timeout: 61.77 seconds

Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’

System info: host: ‘WTLPLSPALA’, ip: ‘10.45.101.121’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_102’

Driver info: driver.version: CChromeDriver).

Is there any fix on this yet?

Looks like Chrome can’t be started. You can try below workaround solution:
- Open Project -> Settings -> Execution -> Chrome
- Add “–no-sandbox” key to it like the attached picture.
- And then execute your test cases again using Chrome

Screen Shot 2018-01-18 at 09.59.37.png

Hello mahamood, Sudhamsh,

Were you able to continue with the above solution recommended by Vinh Nguyen?

I tried but it hasnt worked out…Please let me know

===

Hello…

 My coworker and I encounter the same problem. Any update for this issue? Thanks a lot.

I have the same problem with “navigate to URL” , I use Katalon version 5.3.0 and Chrome 64.0.3282.186. It worked on previous Chrome version… Please help!

Ping Huang said:

Hello…

 My coworker and I encounter the same problem. Any update for this issue? Thanks a lot.  

One more thing… Only firefox works fine, the rest of browsers are not working…

You might have incorrect proxy setting in Katalon. Try going to Window>Katalon Studio Preferences>Katalon>Proxy. The default Proxy Option is No Proxy, but if you set it to **Use system proxy configuration **that may help.

1 Like

Found the answer in another thread -

From ‘Quang_Do’
I met this issue as well. However, the test case is able to run next steps after changing action “Navigate to Url” to “Open Browser”.

1 Like

Thank you! Your solution helped me not to make more mistakes.

yes That worked. Thank You

That worked for me!

Thanks a lot!