Unable to execute Web tests remotely on BrowserStack

Hi Folks,

I’m unable to execute my Web tests remotely on BrowserStack due to the below error .

“FAILED because (of) Unable to open browser with url: ‘’ (Root cause: org.openqa.selenium.remote.UnreachableBrowserException: Could not start a new session. Possible causes are invalid address of the remote server or browser start-up failure.”

I’ve set up the settings correctly in Project Settings->Execution->Default->WebUI->Remote Web.

Same script written in Java with Selenium WebDriver is working fine.
Any body else facing similar issues ?
Please let me know if you have a solution. Thanks.

Can you include the string you are using with your personal information, I got it to work no problem on mobile devices with Browserstack

I meant “without” personal information…sorry for typo :slight_smile:

I am facing the same issue. Same test on Katalon studio is working fine but when I execute it on remote I am getting

com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘http://blazedemo.com/’ (Root cause: org.openqa.selenium.remote.UnreachableBrowserException: Could not start a new session. Possible causes are invalid address of the remote server or browser start-up failure.

Can anyone please help.