Test ops Test Suites randomly restarting causing fails

Product Forums Katalon TestOps
,
1

Hi All,

When running Test suites on if they are over 45 mins long the test suite will randomly restart from the beginning and run all tests again. I initially thought it was failures but even when all the tests pass it will still restart until the suite times out.

An example:

image
image878×734 51.1 KB

You can see the highlighted smoke test has been ran again.
image

You can see form the 2nd screenshot that it is not repeated in my suite.

Another issue is that this does not show on final reports. When the test suite restarts the test report file restarts so does not show the initial run of the test. which makes it very difficult to prove it happens unless you watch the test suite in progress on the testops portal.

Often the test suite will just restart until the timeout is hit and then show as failed. Therefore making running tests overnight or out of hours useless

I have logged an issue with Katalon Help desk but wonder if others have the same issue?

2 Likes
2

Hi there, :wave:

Thank you very much for your topic! It may take a little while before Katalon team member or others forum members respond to you.

In the meantime, you can double-check your post to see if you can add any extra information i.e. error logs, HTML codes, screenshots, etc. Check out this posting guide to help us help you better!

Thanks! :sunglasses:
Katalon Community team

1 Like
3

Hi @phil.henderson,

Thank you for sharing your issue. I have seen this before and cant find information about this. Have you receive solution from Help Desk?

4

I have received a reply from the the help desk to say they have forwarded it to the Dev team to look into so as soon as I get a response or any update I will add it to this post.

1 Like