Team - Agents


This is a companion discussion topic for the original entry at https://docs.katalon.com/katalon-analytics/docs/agents.html
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Hi, I have signed into TestOps cabinet using private account (xxx@gmail.com)
I can manage my organization, team, project…
but on my Team page view there is no any option like Agents > Agent Installation Package
I with to evaluate the tool but can’t do it

My Subscriptions page do not show any trial license only paid plans information (I did not buy any)
What I need to do to get trial access to Agent downloading and running in TestOps env?

Hi @sarzamas , Agents section is located inside Projects, not inside Teams.

Hi,
I have downloaded the Agent for Windows OS and launched the start.bat file as instructed in Katalon Docs but i’m getting the below error.

[2019-12-23T11:09:30.239] [INFO] katalon - Agent started @ Mon Dec 23 2019 11:09:30 GMT+0530 (India Standard Time)
[2019-12-23T11:09:30.276] [INFO] katalon - Loading agent configs @ C:\Chrome_Agent_1\agentconfig
[2019-12-23T11:10:30.287] [INFO] katalon - Requesting new access token…
[2019-12-23T11:10:51.334] [ERROR] katalon - { Error: connect ETIMEDOUT 54.210.241.240:443
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1158:14)
errno: ‘ETIMEDOUT’,
code: ‘ETIMEDOUT’,
syscall: ‘connect’,
address: ‘54.210.241.240’,
port: 443 }
[2019-12-23T11:10:51.340] [ERROR] katalon - { Error: connect ETIMEDOUT 54.210.241.240:443
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1158:14)
errno: ‘ETIMEDOUT’,
code: ‘ETIMEDOUT’,
syscall: ‘connect’,
address: ‘54.210.241.240’,
port: 443 }

Is there any thing like licence validation stopping this action.

Note:
licenseServer.properties file has not created in my local machine.

Kindly help me to resolve this problem.

Thanks!

Hi,
I have downloaded the Agent for windows OS and launched the start.bat file but I’m getting below error in terminal.

Is there any license policy blocking this activity.

Note:
licenseServer.properties file has not created in my local machine.

Heads up - looks like the links are broken.

Hi @jeremy.harris,

The document link is normal. Can you please check this again?

hi
i have the same problem
how can i do ?

[2020-12-28T16:44:29.644] [INFO] katalon - Getting server profiles…
[2020-12-28T16:44:29.666] [INFO] katalon - Requesting new access token…
[2020-12-28T16:44:50.711] [ERROR] katalon - { Error: connect ETIMEDOUT 35.170.184.99:443
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14)
errno: ‘ETIMEDOUT’,
code: ‘ETIMEDOUT’,
syscall: ‘connect’,
address: ‘35.170.184.99’,
port: 443 }
[2020-12-28T16:44:50.712] [ERROR] katalon - { Error: connect ETIMEDOUT 35.170.184.99:443
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14)
errno: ‘ETIMEDOUT’,
code: ‘ETIMEDOUT’,
syscall: ‘connect’,
address: ‘35.170.184.99’,
port: 443 }
[2020-12-28T16:44:50.732] [ERROR] katalon - { Error: connect ETIMEDOUT 35.170.184.99:443
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14)
errno: ‘ETIMEDOUT’,
code: ‘ETIMEDOUT’,
syscall: ‘connect’,
address: ‘35.170.184.99’,
port: 443 }
[2020-12-28T16:44:50.740] [ERROR] katalon - Cannot send agent info to server: { Error: connect ETIMEDOUT 35.170.184.99:443
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14)
errno: ‘ETIMEDOUT’,
code: ‘ETIMEDOUT’,
syscall: ‘connect’,
address: ‘35.170.184.99’,
port: 443 }

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I got the same error. It seems the product doesn’t work as expected. Any hints from existing users or Katalon developers?

1 Like