System is not updating test results for Azure DevOps Test Cases after connected Katalon with DevOps

I have been successfully connected Azure DevOps with Katalon and Executed one of the testcase that already mapped with Azure DevOps Test Case ID. Still test results are not syncing into the DevOps Test Plan. What is the issue and how to resolve this?

Hi @sophia.n,

Your connection, mapping, and execution all look fine — the issue is just the result submission, since the ADO test point still shows “Active” with no “Last Run By.” Two things to check in Project > Settings > Integrations > Azure DevOps:

  1. Select the test plan containing suite 135921 / case 135922 (no plan is currently ticked in your screenshot from what I can see). Results only submit to a selected plan.
  2. Set the Test Configuration Mapping — pair your Execution OS/Browser/Profile with the matching ADO Test Configuration. This is what links the result to the test point.

Then re-run; the outcome should flip to “Passed.” If it still doesn’t, please paste the Event Log/Console output right after execution so we can see if submission failed.

Im using Katalon Studio. And already ticked the Test Plan and set the Test Configuration Mapping.

=====EVENT LOG===========

Thu Jun 04 09:26:22 IST 2026

Azure: Enterprise license for this feature is requested

Start clean up session

End check license task

End clean up session

Start clean up token

End check token task

End clean up session

2026-06-04 09:26:26.184 INFO c.k.k.session.services.SessionManager - Start release license task

2026-06-04 09:26:27.012 INFO c.k.k.session.services.SessionManager - End release license task

All launchers terminated

Start checking license task

Start checking token task

Katalon version: 10.3.0

Plugin info URL: https://store.katalon.com/api/products/ks?appVersion=10.3.0&appType=KSE&licenseType=ENTERPRISE

chromedriver is located at default location: C:\Users\hansanig\.katalon\packages\KSE-10.3.0\configuration\resources\drivers\chromedriver_win32\chromedriver.exe. In case your browser is updated to a newer version, please use this command to update chromdriver: --config -webui.autoUpdateDrivers=true

Launcher status after execution process completed: Running

chromedriver is located at default location: C:\Users\hansanig\.katalon\packages\KSE-10.3.0\configuration\resources\drivers\chromedriver_win32\chromedriver.exe. In case your browser is updated to a newer version, please use this command to update chromdriver: --config -webui.autoUpdateDrivers=true

Launcher status after execution process completed: Running

I have passed the logs to our internal for investigation. Please stay tuned for extra help

I’d first re-check the Azure DevOps test case mapping in Katalon and confirm the executed test case matches the correct Azure Test Case ID. Katalon’s docs also suggest checking the Event Log for the mapped test case ID to verify that the right test is being picked up during execution.

If the mapping is correct, the next thing to verify is whether your Azure DevOps workflow is actually publishing the Katalon execution results back to Test Plans, since running the test successfully in Katalon does not always mean the result was synced to Azure DevOps.

It may also help to review the pipeline/task setup and confirm the Katalon integration step is included end-to-end, including any result upload or test report publish step needed by Azure DevOps.

hi @sophia.n

two things to check

one, you need to run from a test suite, not a single test case. the ADO link only works with test suites

two, make sure the Azure Test Case ID is set in the test suite itself (right-click the test case row and check Integration). It’s not enough to just have it on the test case

To get result pushed to the ADO, we need test point ,and in Katalon test point only generates when the Test suite or plan get executed. SO club test into sutie and plan and then link it.
Then all the execution result of the test will be pushed to the ADO

Without a Test Point, Katalon cannot sync execution results.