SPY web -problem with browser


#1

I have the same problem, I have installed on my computer Chrome and Mozilla, Im administration and I have the last version. Its problem with browser: Unable to launch the web browser. Please make sure the selected browser on your machine and try again. :frowning:


#2

@korjan Latest version is 5.10.1? And please give me detail information to investigate this issue, ex: log file and screenshot?


#3

Do you have my pictures?

( log_katalon.log (392.4 KB)


#4


#5

katalon_nr_version


#6

@korjan another information, please send me your steps to reproduce. It’s work ok in my side.


#7
  1. open katalon and open my project
  2. icon + and new test case
  3. icon Spy web
  4. in Object spy I give URL
  5. choose browser - chrome or mozilla
  6. error

#8

The last year it was ok, no problem. I now problem, Re-install of katalon didn´t help me.


#9

Also seeing this same issue with Spy Web and Record Web tools (for Chrome and Firefox). IE works for me. I am able to Run and Debug tests using Chrome but the Spy and Record tools will not launch the browser.


#10

Hi all, please check again folder when installing the browser, should be chosen default for install.
I tried many time to reproduce it from my side but failed :sob:


#11

Hi. Thank you for trying with this issue. I’m not sure how to tell the spy ‘version’. I’m using Katalon Version: 5.10.1 Build: 1, on Windows 10. The browsers are installed in the default locations.


#12

My reply had been edited… The browser is installed in the default locations and the issue still occurring?


#13

Okay both Firefox and Chrome are now launching for me. I uninstalled Firefox and reinstalled to C:\Program Files. (it had been installed in appdata folder). For Chrome, there is no option to install to a different location, so I just uninstalled and reinstalled and it now works. A little unsettling that that happened when it had been working fine for months but I’m up and running now. Thanks.