Record Mobile not working

Hi Katalon Community,

I’m trying to use the mobile record for android devices, but “device name” is empty and all the functionalities are disabled. I have installed appium using npm and tried different directories in “Appium Directory”, but it doesn’t seem to work as expected.

Any help would be appreciated.



Thanks,
Ruben B

Hi @jpereyra, :wave:

I found an article on our documentation which might be worth checking out…

Connected device not displayed in 'Device Name' list | Katalon Docs.

Let us know if this helps. Thanks!

Thanks for the information, @albert.vu ! I will take a look and get back to this post to share the results.

@jpereyra Appium version 2.0 and above are only compatible with this proof of concept version of katalon studio.

I would suggest downgrading appium to version 1.22.3 if you want to use the mobile recorder normally.

Hi All,

Thanks for taking your some of your time to share the information.

What I wanted to do is to test some websites in mobile size. I accomplished that by changing the view port size to a mobile device.

Now the problem I’m facing is that the screenshot of a page is being taken in desktop size even though I can see the it’s in mobile view WebUI.setViewPortSize(390, 844). I will do some search and create a new post here if I can’t find anything related to that.

Thanks,
Ruben B