Unable to Start Mobile Recording

Product Forums Katalon Studio
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Hi All,

I want to ask you about mobile recording. I’ve tried to start mobile recording from katalon (v5.3), but I faced an error like this

katalon
katalon518×664 34 KB

any suggestion to solve my problem? any help will be great for me. Thanks

2

Hi @Willis_Williandy

Can you tell me what kind of devices are you testing on and the version of installed appium ?
If possible, try downgrading to Appium 1.8.1 because that worked for most people. You can downgrade simply by

npm uninstall -g appium

and

npm install -g appium@v1.8.1

Let me know more information if the issue persists.

1 Like
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@ThanhTo

ahh, it works. thank you for the solution. I really appreciate it :slight_smile: