KRE offline activation question about the num of RE running sessions

Product Forums Katalon Studio
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1

Hi, I am currently using a free trial account and I am trying to get KRE running on a VM which does not have internet access due to security reasons.
I am getting the following error when I try to activate KRE
Activating…
Start activating offline…
Search for valid offline licenses in folder: path-to-the-licenses-file
Start checking license: KRE_my_machine_ID.lic
KRE_my_machine_ID.lic is valid.
The number of valid offline licenses: 1
The number of Runtime Engine running sessions: 3
License quota exceeded
Offline activation failed.
I know the Node-Locked License allows only one execution session
My question is what is “running sessions” and more importantly how I can reduce the number of it?

2

Just some additional information:

  • I have only one license in the licenses folder
  • the KRE is a fresh install I haven’t done anything, everything remains unchanged after I untar the package
  • Java version: 1.8.0_242 / Local OS: Linux 64bit / KRE version 7.2.4
  • I’ve also tried KRE 7.3.1 but the activation still failed, the following is the log from KRE 7.3.1:
    Activating…
    Start activating offline…
    Search for valid offline licenses in folder: path-to-license-folder
    Start checking license: KRE_my_machine_Id.lic
    KRE_my_machine_Id_lic is valid. The number of valid offline licenses: 1
    Offline activation failed.
    Start activating online…
3

@tsttbx

What OS do you use?

4

Hi, the OS is RHEL 7

5

@tsttbx Please try with Katalon Runtime Engine v7.3.3: Release v7.3.3 · katalon-studio/katalon-studio · GitHub

6

Hi there
I try the version Katalon_Studio_Engine_Linux_64-7.3.3 and Katalon_Studio_Engine_Linux_64-8.2.5 both failed.could you kindly offer us more information?