Katalon TestOps throws access denied and not able navigate to projects

[vasanthi.jayakumar]

Hi …After I login to the Katalon Testops..it throw access denied after login and no projects displayed and also not able to view dashboard. Kindly someone help..

Note: I tried in chrome and as well in Incognito browser

@Elly_Tran @kazurayam @dineshh

[kazurayam]

I know nothing about TestOps, sorry.

[dineshh]

if you are a paid user, can you please submit a support ticket directly with katalon

[tuankiet141199]

Hi @vasanthi.jayakumar, I faced the same issue as you. Have you fixed it yet and how to fix?

[Monty_Bagati]

I don’t see any error in the screenshot you shared