Same test case works fine in Katalon 9.7.2, but browser crashed in one particular step in 10.3.1, the test case steps are:
The crash occurs in step 3 after clicking the link. I can see from the network, it didn’t call some APIs or the API was still pending but the page already crashed.
please note 9.7.2 and 10.3.1 are using same chrome and same chrome driver, and the versions match.
How do you open browser?
Do you use WebUI.openBrower('')? or do yo call WebDriver driver = new ChromeDriver()?
Which version of ChromeDriver (or FirefoxDriver) do you use?
Are you sure that the driver version is compatible with the version of Chrome browser?
Have you done the steps of Upgrading WebDrivers in Katalon Studio to upgrade the WebDriver to the latest version?
Hi, I use WebUI.openBrower(‘’), and I have upgrade the Webdriver via Katalon Studio, the chrome and driver version are both 140
Hi @lorie.g.gao,
Welcome to our community. Thank you for sharing your issue. Based on our Release Note 10.3.1, the compatible Chrome version is 139. Version 140 will be supported in v10.3.2; therefore, I suggest that you should downgrade your Chrome to the compatible one. Hope this one can help. Thank you!
???
I checked on my side. I have
Updating web driver...
Checking WebDriverManager
Verify built-in web driver manager
file name mismatch
Downloading file from S3...
The file download was successful
[INFO] Using WebDriverManager to resolve chrome
[DEBUG] Detecting chrome version using online commands.properties
[DEBUG] Running command on the shell: [/Applications/Google Chrome.app/Contents/MacOS/Google Chrome, --version]
[DEBUG] There was a problem executing command </Applications/Google Chrome.app/Contents/MacOS/Google Chrome --version> on the shell: Command timed out: /Applications/Google Chrome.app/Contents/MacOS/Google Chrome --version
[DEBUG] Browser version for chrome not detected using online properties (using local commands.properties)
[DEBUG] Running command on the shell: [/Applications/Google Chrome.app/Contents/MacOS/Google Chrome, --version]
[INFO] Using chromedriver 140.0.7339.82 (resolved driver for Chrome 140)
[DEBUG] Using URL built from repository pattern: https://storage.googleapis.com/chrome-for-testing-public/140.0.7339.82/mac-x64/chromedriver-mac-x64.zip
[INFO] Downloading https://storage.googleapis.com/chrome-for-testing-public/140.0.7339.82/mac-x64/chromedriver-mac-x64.zip
[INFO] Extracting driver from compressed file chromedriver-mac-x64.zip
[DEBUG] Overriding former driver /Applications/Katalon Studio.app/Contents/Eclipse/configuration/resources/drivers/chromedriver_mac/chromedriver
[INFO] Driver location: /Applications/Katalon Studio.app/Contents/Eclipse/configuration/resources/drivers/chromedriver_mac/chromedriver
I ran the "healthcare tests - TS_RegressionTest. I worked fine.
This proves that Katalon Studio v10.3.1 works with Chrome browser v14 on Mac.
I wonder if it works on Windows as well.
Hi @Elly_Tran I also tried Chrome version 139, same issue exists.
Hi @lorie.g.gao,
Thank you for letting me know. I will create a ticket for my team to investigate. Thank you
Hi @lorie.g.gao,
Thank you for letting me know. I will create a ticket for my team to investigate. Update here soon.
Hi @lorie.g.gao,
We are investigating your issue and we can’t reproduce it. Can you please give us the logs when browser crash (please confirm if the browser close unexpectedly or not responding)? Thank you
Hi @Elly_Tran , thanks for tracking, please find the logs and crash screenshot, as there is confidential information so I cannot share the details, maybe it is hard to reproduce in other websites.
Hi @lorie.g.gao,
Thank you for your quick details. We would like to suggest the workaround that you should implement Desired Capabilities with the following arguments: --disable-cache ,--disable-extensions and --disable-gpu. Please try and let me know if it works/not work. Thank you
