Katalon recorder not working for me

When I tried to record on katalon for on of my colleague, the browser was opening but clicks and other functions were not recorded why so? can you please help me

2 Likes

Hi there, and thanks for posting in the Katalon community! :hugs:

Working with recording, we encourage you trying Katalon Web Recorder Plus: Katalon Web Recorder Plus | Katalon Docs. Double-checking the steps and configurations might resolve the issue.

If the doc doesn’t help, feel free to provide more details, and a community member will assist you soon. Thanks for being a part of our community!

Best,
Elly Tran

1 Like

kindly share the version,url and steps to replicate your problem. are you seeing the same problem in the latest version?

Thanks for the update @Elly_Tran
But i am not able to see any beta feature in my preferences

yes same problem in current version 8.6.10

1 Like

v8.6.10 is too old. The latest version is 10.3.1.

You should check the release notes since v8.6.10 up to the latest.

There you will find a lot of mentions about the “[Web Recorder and Spy]”.

1 Like

Have you tried in the latest version? kindly share the error logs too