Jira create new issue for failed test cases


I am having problems reporting a new bug through JIRA. If I try to report a bug from a successful test case or an incomplete test case, it opens the create window and fills out all the fields automatically like it’s supposed to. However, if I try to create an issue from a failed test case, it doesn’t open the window. It just logs in and sits on the Dashboard page and I have to fill out the form manually.

Katalon Version - 5.10.1

Kindly Help!