Https://analytics.katalon.com/ failling to load? What happened?

Feedback & Reviews Bugs Report
1

What happened to https://analytics.katalon.com ? It’s no longer loading and I don’t know what the problem is.

  • Katalon Studio Version: Latest
  • OS Version: OS X 10.15.5
  • Browser Version: Latest Mac Chrome

Steps to Reproduce:

  1. Navigate to https://analytics.katalon.com/

  2. It’s broken

    This XML file does not appear to have any style information associated with it. The document tree is shown below. <oauth> <error_description>Access token expired: eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJhdWQiOlsia2l0Il0sImV4cCI6MTU5MjMyMTE1OSwidXNlcl9uYW1lIjoiY2hhc2Uuc21hbGxAcTJlYmFua2luZy5jb20iLCJqdGkiOiI3ODc3N2M2Mi00ZWM0LTQ2NjQtYjRjMy1mYzIxMDcyMjYxNzIiLCJjbGllbnRfaWQiOiJraXQiLCJzY29wZSI6WyJyZWFkIiwid3JpdGUiXX0.P0MJS1xPuznenncu8KABuSP2sfWZxI18f93lpr3Qy22M9Nflwj-S9os3eZ4oGBWHdkQwmPjZIMtW5_KlUMYnxTjGDjRsc4o0wQy61VW4jkc3ZMCVl3JVBA_PlT6ckNyCBCjy3IEbKewtnezYaGrB26iI4J1x2eWLFw5gXcu0oc_TnfY_3uga0NmFjjLIPgehnFUdoOPG7aKPLSh9UXlsmNPtoqNfRM9JftSuZLbSJqiAEKw352xuU8UrFIy3RstSF7QXQVN8BUbvGWelLpAZ__vmuNr0P3nwuIVTQ5efz8oRA8PvBlxg7_hnu31RhSMfXrZ-h3Ka9rtB0wODZDPzPA</error_description> <error>invalid_token</error> </oauth>

Expected behavior:
It should load.

1 Like
2

If I open the same link in an incognito window, it works just fine. What’s wrong with my token and how to I resolve it?

3

I had to clear the site cookies and storage cache for analytics.katalon.com and it resolved the issue.

1 Like
4

Thank you for the report - it has been fixed.