Suddenly I can’t seem to log in on Analytics. I could log in before. Trying to log in on web (https://analytics.katalon.com/) gives me the error:
/oauth/token
Invalid credentials.
Katalon Studio gives the error ‘Cannot request a token from a Katalon Analystics server’.
I can log in with the same credentials at Sign in | Katalon Solution.
When going to ‘Forgot Password’ at Sign in | Katalon Solution and I enter the same email, I get the error ‘This email has not been registered’.
Hello @Joost_van_den_Akker,
Thank you for reporting the issue to us. Are you able to login to Katalon Analytics now? We were performing some minor server maintenance tasks.
Sorry for any inconviniences,
Liam
@Liam_B, I have the same issue. I can’t log in to katalon and get error message :
/oauth/token
Invalid credentials
however I am able to connect to my account for Katalon.
Please help me solve this iisue guys.
Same here … login directly to https://analytics.katalon.com works fine but the same credentials do not work through Katalon
Hi, I’m experiencing the same error while I’m accessing from Katalon to Katalon Analytics, is this a common issue
This happened to me too. I was credentials with special chars like “%$@#@%+=”. Once I generated a password using only [a-zA-z0-9]{20} I was able to log in to Katalon Analytics as well as the regular Katalon site.
Hi Liam_B
I am facing the same issue.While activating i am getting error to enter valid credential but i am able to login in katalon website
What KS version are you using?
Hi Devalex88
I am using 7.0.4 ver
Even I am facing the same issue. I am using 7.0.9 which is the latest
Hey @Liam_B, I’m getting an Invalid credential error when running a collection on a docker but when running the same collection in my desktop katalon studio app is able to run my 2 parallel suites contained in my collection, do you have any idea?
Apart from this error, one of the two suites also fails as soon as the execution begins
Hi @jmelendez.
You have to fill the parameter -apiKeyOnPremise=“xxx-xxx-xxx” with the API Key you created in Katalon TestOps.
Best regards
Christian
Hey @Liam_B, on our KSE OnPrem server, we are using KSE version 7.7.2, user is getting “invalid credentials” message when attempting to login to TestOps and when using the Forget password link they get the same message, and as the server Owner I’m not able to see where I can help assist with resetting the user’s password, thanks much for your help in advance.
Anyone have a solution for this? Thanks for your help in advance.
