Hello,
After months of lobbying we have finally Katalon available on our company pc, but because of the restricted environment we have the known issue of unpackaging. Chrome extension is a recommended fix but we are not allowed to have Chrome extensions because of security policy. Is there any other way we can fix this. And if not what do we need to ask the technical team to do with our test environment specifically, i really need technical details to explain.
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Hi there Nathalie @nathalie.dierick, 
We apologize for the late follow-up.
Based on your question, it seems that your team is using the paid version of Katalon; hence, you’re eligible to receive dedicated support from our Product Support team.
You can reach out to them via:
- [For our paid users] Creating a support ticket here, or
- [For both our paid & free users] Send an email to: support@katalon.com
We hope this helps, 
Albert