Facing issue during Desktop Automation - Application is reinstalling everytime I try to record the script and hangs there

I am trying to automate desktop application using Katalon v 9.4.0. Application is already installed in my system, but everytime i start the recording, it asks me to reinstall the exe and hangs with below message for hours-

“Please wait while the InstallShield Wizard extracts the files needed to install exe_name on your computer. This may take a few moments”

Note : I am able to run my other applications (like notepad etc) smoothly without any issues. The size of the exe file is 242 MB.

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Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.


what kind desktop application

There was some issue with exe file. Its working fine with latest exe.

Thank you!!

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