Hello team,
I have completed the requirement to receive Certification for Practitioner and Professional , but it doesn’t sync after a week. Hence I cannot get my certifications, please take a look.
Many thanks,
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@viet.nguyen can you help. also refresh issue is repeatedly requested by community member
Hi @phucdh4cert001,
Welcome to our community. Can you please give the screenshot or video recording? Otherwise, I will check with my team and back to you soon
Hi @phucdh4cert001 please specify which one you’re having trouble with
Could you please send me the screenshot of the objects in Katalon Studio? and how did you create those?
For Professional, please run more test executions to see if it updates and a screenshot of your execution with TestCloud tunnel.
Hi Viet,
Thank you for your reply.
Could you please send me the screenshot of the objects in Katalon Studio? and how did you create those?
Please find them in attachment, i created them by using record feature of Katalon, then hover on the web element and use hot key Command + “`” to capture.
For Professional, please run more test executions to see if it updates and a screenshot of your execution with TestCloud tunnel.
Please find in attachment for both of these. Still no update so far, I ran a test suit of 41 test cases.
BR,
Hello team,
Any update yet? Still not receive certs.
Hey @phucdh4cert001, you should receive the Practitioner now. For the Professional, regarding the execution requirement, I see it updates compared to the last time. So please keep running more executions. For the Tunnel requirement, through the screenshot, I see that you ran one execution on Feb 19, so let’s wait for a couple of days. Thanks.
Many thanks, I’ll follow your guide.
Hi Viet, today I still have 2 remaining criterias for the Professional level not synced yet:
Run test executions: 114/150
Run test execution in Katalon Studio with Katalon TestCloud Tunnel: 0/1
Many thanks,
Hi, I’m checking with the internal team. Did you run more test executions from the last time we talked?
I am having same issue where practitioner and Expert level certificate path is not updating. I have concluded all tasks, but the progress tracker had since stopped working for like 5 days. I posted a similar concern in the forum, but it is still pending approval, Kindly assist.
Hi Viet,
Yes, I did, but it only update one more test case which is 114/150, while I ran like 90 test cases in 2 test suites.
Plus, the Run test execution in Katalon Studio with Katalon TestCloud Tunnel: 0/1 still does not update.
Kindly advise what I need to do to match this 2 criteria.
Many thanks,
@viet.nguyen
Can you help me look into my issue as well?
I am having same issue where practitioner and Expert level certificate path is not updating. I have concluded all tasks, but the progress tracker had since stopped working for like 5 days. I posted a similar concern in the forum, but it is still pending approval, Kindly assist.
Hi there @olajayi, saw your created topic, let’s discuss things there.
Hi @phucdh4cert001, I think every time you run a test suite, it counts as one towards the test execution requirement.
I’m checking with the internal team about the TestCloud tunnel. Will keep you posted. By the way, do you have TestCloud license or are you’re on trial?