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Dear Katalon Support Team,
I am writing to report an issue regarding my Katalon Certification checkpoint:
“Run test execution in a private domain with Katalon TestCloud Tunnel through Katalon TestOps.”I have successfully executed this step multiple times in Katalon TestOps by running test executions using TestCloud Tunnel in a private domain. Despite completing the required actions correctly, the checkpoint status has not been updated in my certification progress.
I have already waited more than 48 hours, but the certification dashboard still does not reflect completion of this requirement. Additionally, my Katalon license is set to expire in the next few days, which is causing concern as I may not be able to complete the certification in time due to this issue.
i had follow these steps below:
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start tunnel- tunnel activated
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By using node js created a localhost url
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created new testcase and testsuite to open localhost url
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execution- created automated test run(testops)
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activate agent
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select agent on test run
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select select command line
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advance setting- private/local testing- select tunnel
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run
am i following the correct step to complete this task?
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Hi @shashi.kumar,
Sorry for any inconvenience but my teammate in charge of it is currently out of office. We believe that the status will be synced soon, let us know if it’s still not updated in the upcoming days. Thank you
@viet.nguyen can help you on this
you need to check with @viet.nguyen or katalon support. it happens sometimes and they only can help you
Hi @shashi.kumar sorry for the late reply.
Are you using the TestOps Legacy or the new version of TestOps?
Could you send me screenshots of the test executions you’ve done with TestCloud Tunnel? You can email via certifications@katalon.com so that I can support.
Hi @shashi.kumar,
Happy new year. Have you got your issue resolved? Let us know if we can support any further
Hi @Elly_Tran
Happy New Year. No not yet. I had already shared screenshots with Mr. @viet.nguyen and waiting for his response.