Capturing microsoft word objects/controls

Hi,

I m using Katalon studio to test MS Word templates using the Windows recorder NOT the Native recorder. Couple things…

  1. I cannot capture any MSWord controls after selecting a blank document, or creating a new document. Captured objects progress bar either spins forever or the refresh updates to show the new form but no controls are listed. I also struggle to capture, recent or pinned .docx. Not sure why but if it makes a difference Excel works better.

  2. Does Native recorder fix this issue, and also what is Native Windows Recorder ?

Thanks in advance.