Bug Summary and other details are not auto populating in JIRA

Integrated JIRA with Katalan studio.
But when clicked on the jira icon against the failed test suite.
Redirecting to the JIRA dashboard only.
Not to the create issue pop up and also when I manually navigate to create issue pop up. Issue summary and other details are not auto populating.

Have defined the project and other details in the settings–>integration page.

We are using JIRA server application.

Updated to 2.4.1 version and it is populating now.

Hi, do you know how to solve this issue for Jira Cloud? I am facing it too. Thanks.

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