After editing Email template ,it shows null in email

Web Testing
1

After editing Email template ,it shows null in email.
After editing email template:

Screenshot%20from%202019-10-19%2012-43-27
Screenshot%20from%202019-10-19%2012-43-271920×1080 132 KB

Screenshot%20from%202019-10-19%2012-38-28
Screenshot%20from%202019-10-19%2012-38-281345×385 9.7 KB

before editing email template

Screenshot%20from%202019-10-19%2012-36-13
Screenshot%20from%202019-10-19%2012-36-13761×761 29.2 KB

2

@discover.selenium @IT.QA.KatalonStudios any input ?

3

I guess there is some invalid character in Email & Template section, which is causing the issue.

image
image206×167 3.41 KB

image and retry.

If you still face the same issue, try to create a new project and try again. Good Luck.

4

It seems there might be an invalid character in the Email & Template section that’s causing the issue.

Try removing the image, re-adding it, and then testing again.

If the problem persists, consider creating a new project and giving it another try.

5

Suppose you’re seeing “null” in the email. In that case, it’s usually because a variable (like ${userName} or similar) isn’t being populated correctly, either it’s missing from the data source, or the syntax was altered during editing.

Make sure you’re using the correct placeholder format and that the required data is being passed when the email is triggered. Also, suppose you’re working with more advanced email design or branding needs. In that case, you might consider using a dedicated email signature or templating tool like Exclaimer, which helps avoid these issues by managing templates in a more user-friendly and error-resistant way.