1) "Start check license task" was taking forever in Jenkins 2) "License quota exceeded" after restarting Jenkins

When I was trying to run my test by local Jenkins, I was seeing ““Start check license task” for about 15 minutes and it wasn’t possible to stop the build. After I restarted Jenkins, I got " License quota exceeded.”

THIS IS NOT FIRST TIME IT’S HAPENNED!

Sorry for the caps, but It’s really frustrating when we pay for the license but cannot run the tests. And it’s extremely frustrating when you cannot get any help.

Is there any way to cancel the license and get the money back?

Still getting "License quota exceeded.” - 2 HOURS AFTER THE ORIGINAL ISSUE.

WHAT IS GOING ON? IS KATALON SO GREEDY THAT THINKS THAT SOME TEST CAN RUN FOR 2 HOURS AND STILL SOMEONE CAN TRY TO “STEAL” THE PRECIOS “LICENSE QUOTA” ? WHEN IS IT GOING TO BE BACK TO NORMAL?

Still getting "License quota exceeded.” - 13 HOURS AFTER THE ORIGINAL ISSUE.

Now it’s official. Katalon is the worst automation tool I’ve ever used ((

Hi @gdearest07,

Maybe KRE processes is stucking on your system. You can manually terminate them by using this command:

taskkill /f /im katalonc.exe //for Windows
killall -9 katalonc //for Linux and macOS

You can go to https://admin.katalon.com/ -> Organization > License > Runtime Engine to view, manage and remove registed machines/sessions then try running again.

Thanks

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