I’m using KS version 6.1.5. I have installed the Basic Report plugin. Within KS, under the “Plugin Store” dropdown at the top right of the UI, the options “Reload Plugins”, “Manage Plugins” and “Manage API keys” result in “Problem Occurred” messages (like the screenshot below). [image]

@devalex88 please have a look. Thanks

Thankyou for the quick moderation of my first post!

Please try reactivate your Katalon Studio. [image] How to re-login Katalon Studio with different account Katalon Studio Hi @himkool2000 , Just delete application.properties file placed under /users/<local_user>/.katalon folder, then re-launch KS tool. At this time, KS …

Unfortunately this hasn’t fixed the problem. I deleted the application.properties file, relaunched KS, reactivated KS, but “reload plugins” and “manage plugins” still shows the “problem occurred” message (see screenshot below from “manage plugins”. [image] I see there’s a “Plugin” menu item with …

Hi @michaelsutherland Please send the error log. You can find it under Help > Error Log

Worked! I was able to solve the issue following this recommendation

This resolved my issue of not reloading plugin

I am also facing the same issue. Using Katalon 6.2.1, unable to reload plugins and manage Plugins screen. Though I have tried mentioned solution: Just delete application.properties file placed under /users/<local_user>/.katalon folder, then re-launch KS tool. At this time, KS activation pop up wil…

Hi @vidushi.mittal , Please try the latest version of Katalon and get more detailed log to help us investigate the issue better. Regards

Hi I have updated the Katalon to 6.3.3, but issue still persists Please find below the logs: Error reloading plugins com.kms.katalon.plugin.models.ReloadPluginsException: Unexpected error occurs during executing reload plugins under account: credential: ************, endpoint: https://store.kata…

Installed plugin but reload plugins doesn't work

Integrations

devalex88 May 20, 2019, 5:12pm 4

Please try reactivate your Katalon Studio.

3 Likes

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Installed plugin but reload plugins doesn't work

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