Yes. And the clean reinstall did not fix the problem. Has happened 3 times since then.
Update - so within the same timeframe of 40-60 minutes, I got the same error renaming a test case. When I shut down katalon studio and reopened the project, the file I had copied and was renaming (which I do many times a day) was blank and did not have the copied content from the original file.
Error log and screenshots attached.
katalon log copy.txt (215.1 KB)
thanks - I ran a clean install and restored my project files. I’ll let you know if this resolves my issues.
Really appreciate the time and assistance.
Which version of Katalon Studio are you using?
Are you sure you are using the version 10.2.0?
Thank you for sharing the second .log file.
I compared the first .log file and the second log.
These two look quite different.
The first one looked very unusual.
The second one looks rather usual, looks better. However the second log doesn’t contain any information that resolves your current issue.
I have no more idea.
Yes. I downloaded the new Mac OS version for the Apple chip this morning. 10.2.0 I sent the build number in an earlier message. Not at my desk right now.
I really appreciate your time in reviewing it. I have good workarounds at this point.
This sound that you have no problem now.
Can we close this issue?
Sure! You can close it as unresolved because it’s still a problem it just can’t be fixed.
Hi all,
Sorry for late response from our team. I have created a ticket for my team to investigate and back here soon with new updates. Thank you
Any update on the above issue
Hi all,
We have made some changes that this issue will be fixed in v10.2.3 Jun 30. Sorry for any inconvenience. Thank you!