Unable to Perform Action Error in Katalon When Deploying with FileMaker

Off-topic Testing Efficiency
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1

I’m encountering an error while trying to deploy using Katalon with FileMaker. After double-clicking to open and enter my password in the app, I receive the error: “Unable to perform action.” This error prevents me from proceeding further, and I’m stuck at this point.

Has anyone experienced this issue or found a solution? Any help would be greatly appreciated!
!

FM KAtalon error
FM KAtalon error1920×1080 103 KB

2

HI @developers3,

Welcome to our community. To your problem, I would like to suggest that:

  1. Ensure the WebDriver Session is Initialized Correctly
    When working with desktop applications in Katalon, you need to initialize the Windows Application Driver (WinAppDriver) session properly before performing actions like double clicks. Follow this instruction: Set up WinAppDriver in Katalon Studio | Katalon Docs

  2. Increase Timeout or Use Explicit Wait
    Use some wait or delay before double click

3. Use the Correct Object Locator

You can use Spy or Recorder to capture the object first then update to your script

4. Switch to the Application Window

If the application is running but not in focus, you might need to explicitly switch to the application window before interacting with it. You can do this using the Switch to Application action.

5. Check the WinAppDriver Connection

If the session is lost or not properly established, you may need to check the connection to WinAppDriver and ensure it is running and listening for commands.

  • Make sure the WinAppDriver server is running on your system before executing any Katalon scripts.

  • You can start WinAppDriver from the command line with the following command:

    "C:\Program Files (x86)\Windows Application Driver\WinAppDriver.exe"

  • Verify that the driver is listening at the expected address (e.g., http://127.0.0.1:4723/).

Hope this can help. Thank you