Unable to navigateToUrl

Hey Team, I am a learning automation on katalon studio free version 9.5.0. While executing my first simple test case I am getting below errors. Not sure if I am missing anything here in the configuration or any installations needed.

Log Viewer error:
Unable to navigate to ‘https://www.google.com/’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to navigate to ‘https://www.google.com/

at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)

at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)

at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.navigateToUrl(NavigateToUrlKeyword.groovy:83)

at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.execute(NavigateToUrlKeyword.groovy:67)

at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)

at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.navigateToUrl(WebUiBuiltInKeywords.groovy:187)

at Login.run(Login:22)

at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)

at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)

at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:448)

at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:439)

at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:418)

at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:410)

at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:285)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:137)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:128)

at TempTestCase1721423680934.run(TempTestCase1721423680934.groovy:25)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

Caused by: org.openqa.selenium.WebDriverException: unknown error: session deleted because of page crash

from unknown error: cannot determine loading status

from tab crashed

(Session info: chrome=126.0.6478.183)

Build info: version: ‘3.141.59’, revision: ‘unknown’, time: ‘unknown’

System info: host: ‘IT-11359-E14’, ip: ‘10.1.0.14’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘17.0.7’

Driver info: com.kms.katalon.selenium.driver.CChromeDriver

Capabilities {acceptInsecureCerts: false, browserName: chrome, browserVersion: 126.0.6478.183, chrome: {chromedriverVersion: 126.0.6478.182 (5b5d8292ddf…, userDataDir: C:\Users\ABHINA~1.MAO\AppDa…}, fedcm:accounts: true, goog:chromeOptions: {debuggerAddress: localhost:57720}, javascriptEnabled: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: WINDOWS, platformName: WINDOWS, proxy: Proxy(), setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify, webauthn:extension:credBlob: true, webauthn:extension:largeBlob: true, webauthn:extension:minPinLength: true, webauthn:extension:prf: true, webauthn:virtualAuthenticators: true}

Session ID: bba864585d5e8ac52535fced30c82e1f

at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

at org.openqa.selenium.remote.http.W3CHttpResponseCodec.createException(W3CHttpResponseCodec.java:187)

at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:122)

at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:49)

at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)

at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)

at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:19)

at org.openqa.selenium.remote.RemoteWebDriver.get(RemoteWebDriver.java:277)

at org.openqa.selenium.remote.RemoteWebDriver$RemoteNavigation.to(RemoteWebDriver.java:857)

at org.openqa.selenium.support.events.EventFiringWebDriver$EventFiringNavigation.to(EventFiringWebDriver.java:569)

at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword$_navigateToUrl_closure1.doCall(NavigateToUrlKeyword.groovy:81)

at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword$_navigateToUrl_closure1.call(NavigateToUrlKeyword.groovy)

at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)

at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.navigateToUrl(NavigateToUrlKeyword.groovy:83)

at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.execute(NavigateToUrlKeyword.groovy:67)

at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)

at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.navigateToUrl(WebUiBuiltInKeywords.groovy:187)

at Script1721237862624.run(Script1721237862624.groovy:22)

… 13 more

)

Console error:
2024-07-19 18:14:51.549 DEBUG testcase.Login - 2: navigateToUrl(“https://www.google.com/”)
2024-07-19 18:14:53.323 WARN c.k.k.c.w.h.s.WebUIScreenCaptor - Cannot take screenshot
2024-07-19 18:14:53.334 ERROR c.k.k.core.keyword.internal.KeywordMain - :x: Unable to navigate to ‘https://www.google.com/’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to navigate to ‘https://www.google.com/
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.navigateToUrl(NavigateToUrlKeyword.groovy:83)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.execute(NavigateToUrlKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.navigateToUrl(WebUiBuiltInKeywords.groovy:187)
at Login.run(Login:22)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:448)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:439)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:418)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:410)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:285)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:137)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:128)
at TempTestCase1721423680934.run(TempTestCase1721423680934.groovy:25)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Caused by: org.openqa.selenium.WebDriverException: unknown error: session deleted because of page crash
from unknown error: cannot determine loading status
from tab crashed
(Session info: chrome=126.0.6478.183)
Build info: version: ‘3.141.59’, revision: ‘unknown’, time: ‘unknown’
System info: host: ‘IT-11359-E14’, ip: ‘10.1.0.14’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘17.0.7’
Driver info: com.kms.katalon.selenium.driver.CChromeDriver
Capabilities {acceptInsecureCerts: false, browserName: chrome, browserVersion: 126.0.6478.183, chrome: {chromedriverVersion: 126.0.6478.182 (5b5d8292ddf…, userDataDir: C:\Users\ABHINA~1.MAO\AppDa…}, fedcm:accounts: true, goog:chromeOptions: {debuggerAddress: localhost:57720}, javascriptEnabled: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: WINDOWS, platformName: WINDOWS, proxy: Proxy(), setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify, webauthn:extension:credBlob: true, webauthn:extension:largeBlob: true, webauthn:extension:minPinLength: true, webauthn:extension:prf: true, webauthn:virtualAuthenticators: true}
Session ID: bba864585d5e8ac52535fced30c82e1f
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.createException(W3CHttpResponseCodec.java:187)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:122)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:49)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:19)
at org.openqa.selenium.remote.RemoteWebDriver.get(RemoteWebDriver.java:277)
at org.openqa.selenium.remote.RemoteWebDriver$RemoteNavigation.to(RemoteWebDriver.java:857)
at org.openqa.selenium.support.events.EventFiringWebDriver$EventFiringNavigation.to(EventFiringWebDriver.java:569)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword$_navigateToUrl_closure1.doCall(NavigateToUrlKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword$_navigateToUrl_closure1.call(NavigateToUrlKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.navigateToUrl(NavigateToUrlKeyword.groovy:83)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.execute(NavigateToUrlKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.navigateToUrl(WebUiBuiltInKeywords.groovy:187)
at Script1721237862624.run(Script1721237862624.groovy:22)
… 13 more
)
2024-07-19 18:14:53.340 ERROR c.k.katalon.core.main.TestCaseExecutor - :x: Test Cases/Login FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to navigate to ‘https://www.google.com/
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.navigateToUrl(NavigateToUrlKeyword.groovy:83)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword.execute(NavigateToUrlKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.navigateToUrl(WebUiBuiltInKeywords.groovy:187)
at Login.run(Login:22)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:448)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:439)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:418)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:410)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:285)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:137)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:128)
at TempTestCase1721423680934.run(TempTestCase1721423680934.groovy:25)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Caused by: org.openqa.selenium.WebDriverException: unknown error: session deleted because of page crash
from unknown error: cannot determine loading status
from tab crashed
(Session info: chrome=126.0.6478.183)
Build info: version: ‘3.141.59’, revision: ‘unknown’, time: ‘unknown’
System info: host: ‘IT-11359-E14’, ip: ‘10.1.0.14’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘17.0.7’
Driver info: com.kms.katalon.selenium.driver.CChromeDriver
Capabilities {acceptInsecureCerts: false, browserName: chrome, browserVersion: 126.0.6478.183, chrome: {chromedriverVersion: 126.0.6478.182 (5b5d8292ddf…, userDataDir: C:\Users\ABHINA~1.MAO\AppDa…}, fedcm:accounts: true, goog:chromeOptions: {debuggerAddress: localhost:57720}, javascriptEnabled: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: WINDOWS, platformName: WINDOWS, proxy: Proxy(), setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify, webauthn:extension:credBlob: true, webauthn:extension:largeBlob: true, webauthn:extension:minPinLength: true, webauthn:extension:prf: true, webauthn:virtualAuthenticators: true}
Session ID: bba864585d5e8ac52535fced30c82e1f
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.createException(W3CHttpResponseCodec.java:187)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:122)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:49)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:19)
at org.openqa.selenium.remote.RemoteWebDriver.get(RemoteWebDriver.java:277)
at org.openqa.selenium.remote.RemoteWebDriver$RemoteNavigation.to(RemoteWebDriver.java:857)
at org.openqa.selenium.support.events.EventFiringWebDriver$EventFiringNavigation.to(EventFiringWebDriver.java:569)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword$_navigateToUrl_closure1.doCall(NavigateToUrlKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.NavigateToUrlKeyword$_navigateToUrl_closure1.call(NavigateToUrlKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
… 18 more

2024-07-19 18:14:53.664 WARN c.k.katalon.core.main.TestCaseExecutor - Failed sending HTTP request.
2024-07-19 18:14:53.669 INFO c.k.katalon.core.main.TestCaseExecutor - END Test Cases/Login

If anyone can help me in debuggin this or have any solution please feel free to reach me out.
Thanks in advance :+1:

1 Like

Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.

Thanks!

Hi @abhinav.maokar,

Welcome to our community. Can you let me know that you run it by KRE or else? If you can provide the code, it will be very helpful. Do you run it with Jenkin or any others? Thank you

It sounds like the browser took a dive. What happens if you run the test in Firefox?

Kindly format the code snippets for easy readability

It works only on firefox for me. running on chrome gives driver errors

same error in latest katalon versions too?

Pls try upgrading WebDriver