Unable to launch the URL in Chrome Driver

Hi Team,

I am using Katalon Tool for past 1 month and was running the code in Chrome driver even on 2 days ago. Today when i ran the code, it says unable to open the URL. Same code is running in Firefox I am sure this is the issue with Driver but dont know how to fix this. Need help.

Here is the Console log :

SLF4J: The requested version 1.7.16 by your slf4j binding is not compatible with [1.6]
SLF4J: See SLF4J Error Codes for further details.
2019-08-16 12:09:08.208 INFO c.k.katalon.core.main.TestCaseExecutor - --------------------
2019-08-16 12:09:08.212 INFO c.k.katalon.core.main.TestCaseExecutor - START Test Cases/Basic/TC_LogIn
2019-08-16 12:09:08.796 DEBUG testcase.TC_LogIn - 1: openBrowser("")
2019-08-16 12:09:09.154 INFO c.k.k.core.webui.driver.DriverFactory - Starting ‘Chrome’ driver
Aug 16, 2019 12:09:09 PM org.openqa.selenium.remote.DesiredCapabilities chrome
INFO: Using new ChromeOptions() is preferred to DesiredCapabilities.chrome()
2019-08-16 12:09:09.207 INFO c.k.k.core.webui.driver.DriverFactory - Action delay is set to 3 seconds
Starting ChromeDriver 74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}) on port 8291
Only local connections are allowed.
Please protect ports used by ChromeDriver and related test frameworks to prevent access by malicious code.
2019-08-16 12:09:11.524 ERROR c.k.k.core.keyword.internal.KeywordMain - :x: Unable to open browser with url: ‘’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at TC_LogIn.run(TC_LogIn:17)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1565937544969.run(TempTestCase1565937544969.groovy:21)
Caused by: org.openqa.selenium.SessionNotCreatedException: session not created: This version of ChromeDriver only supports Chrome version 74
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 970 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘DESKTOP-3EF2PDG’, ip: ‘192.168.68.136’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: CChromeDriver
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.JsonWireProtocolResponse.lambda$errorHandler$0(JsonWireProtocolResponse.java:54)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:20)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:181)
at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:147)
at com.kms.katalon.selenium.driver.CChromeDriver.(CChromeDriver.java:13)
at com.kms.katalon.core.webui.driver.DriverFactory.createNewChromeDriver(DriverFactory.java:284)
at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:246)
at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:191)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.doCall(OpenBrowserKeyword.groovy:74)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.call(OpenBrowserKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at Script1564403895029.run(Script1564403895029.groovy:17)
… 11 more
)
2019-08-16 12:09:11.552 ERROR c.k.katalon.core.main.TestCaseExecutor - :x: Test Cases/Basic/TC_LogIn FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at TC_LogIn.run(TC_LogIn:17)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1565937544969.run(TempTestCase1565937544969.groovy:21)
Caused by: org.openqa.selenium.SessionNotCreatedException: session not created: This version of ChromeDriver only supports Chrome version 74
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 970 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘DESKTOP-3EF2PDG’, ip: ‘192.168.68.136’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: CChromeDriver
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.JsonWireProtocolResponse.lambda$errorHandler$0(JsonWireProtocolResponse.java:54)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:20)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:131)
at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:181)
at org.openqa.selenium.chrome.ChromeDriver.(ChromeDriver.java:147)
at com.kms.katalon.selenium.driver.CChromeDriver.(CChromeDriver.java:13)
at com.kms.katalon.core.webui.driver.DriverFactory.createNewChromeDriver(DriverFactory.java:284)
at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:246)
at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:191)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.doCall(OpenBrowserKeyword.groovy:74)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.call(OpenBrowserKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
… 17 more

2019-08-16 12:09:11.590 INFO c.k.katalon.core.main.TestCaseExecutor - END Test Cases/Basic/TC_LogIn

Hi @Srividhya1

Please update your Chrome Driver, as the log says there’s incompatibility between your Chrome browser and Chrome Driver. As an alternative, please go to Preferences > Katalon > Web UI and enable Automatically update Web driver. Try and see if these solutions work.

Cheers !

2 Likes

in the log it says : “This version of ChromeDriver only supports Chrome version 74
(Driver info: chromedriver=74.0.3729.6 (255758eccf3d244491b8a1317aa76e1ce10d57e9-refs/branch-heads/3729@{#29}),platform=Windows NT 10.0.17134 x86_64) (WARNING: The server did not provide any stacktrace information)”

Katalon chromedriver is 74 …maybe you have to check your chrome version (maybe is 76) so you need new chromedriver version or as it is said above…check enable automatically update web driver on katalon preferences

1 Like

This worked for me. Thanks a lot!

1 Like

Thanks a lot!

Another way is to replace manually the chromedriver.exe file within katalon and get the one related to your chrome version . So then you can replace the katalon chromedriver.exe file with the one that works with your current chrome version

1 Like

Yes. You can add chrome drivers internally in your project under Include folder-create a new folder named drivers- store the desired chrome or other drivers. By this you are defining katalon to execute on this specific browser version:
Ex: include-drivers-chromedriver_linux64-chromedriver