Unable to detect elements for desktop application on Windows10 and 11?

Hello team,
We have a desktop application for which some of features are rendered from earlier web application. We are using Katalon studio trial version to automate this application using record and replay steps. But most of elements are not getting detected in AI algorithm and hence not able to automate the application. If its solved then we can move further with license.
Thanks

Hopefully you have read the limitation of Katalon Studio Desktop application testing:

Katalon Studio fully supports automation test for desktop apps written in the following platforms: Universal Windows Platform (UWP), Windows Forms (WinForms), Windows Presentation Foundation (WPF), and Classic Windows (Win32).

Also, have you fulfilled the Requirements before you start your testing.