Unable to create a new remote session Please check the server log for more details. Original error: An unknown server side error occurred while processing the command

Hello. I’m a beginner for mobile tester. I tried to test the mobile application using Katalon then I got a warning like in the photo. What I did was installed adb and others
Node : v16.16.0
Appium : 1.22.3
Katalon : 8.4.1

Please open the mobile Developer Options and check the items below.

  • Turn on the phone’s developer mode. Go to Settings > Developer options, enable:
  1. USB debugging – Debug mode when USB is connected.
  2. Install via USB – Allow installing apps via USB.
  3. USB debugging (Security Setting) – Allow granting permissions and simulating input via USB debugging.
  • Connect your Android phones to your computer via a USB cable.
  • Confirm to accept or trust the device.

1 Like

Thank you, now I can, but after that a warning appears again as pictured

i tried to fix with case Unable to start application / Unable to create a new remote session - #3 by duyluong but the error is the same