Hello. I’m attempting to record a mobile automation on an emulator, pretty much just following the tutorial.
I have the following installed:
And then I’m hit with this error from Katalon. Anyone can provide a solution? Thanks.
Try installing the uiAutomator2 driver for Android.
using the command - > appium driver install uiautomator2
if you face the same after installing it
pls share the capability you are using and the appium version here.
Thanks a lot, that worked. You’ve just saved a guy’s job application.
please mark it as a solution for future reference
I have installed it but it still doesn’t work?
Hi there,
Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.
Thanks!
Can you please share your log to triage the root cause
=============== ROOT CAUSE =====================
Caused by: org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: An unknown server-side error occurred while processing the command. Original error: Could not find a driver for automationName ‘UiAutomator2’ and platformName ‘ANDROID’. Have you installed a driver that supports those capabilities? Run ‘appium driver list --installed’ to see. (Lower-level error: Could not find installed driver to support given caps)
For trouble shooting, please visit: https://docs.katalon.com/katalon-studio/docs/troubleshooting.html
================================================
02-19-2025 04:33:11 PM Test Cases/Verify Correct Alarm Message
Elapsed time: 9.401s
Test Cases/Verify Correct Alarm Message FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to start application: ‘E:\OneDrive - Apsis Solutions Ltd\Automation Projects\Katalon\PRISM_App_Katalon\androidapp\APIDemos.apk’
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.stepFailed(MobileKeywordMain.groovy:64)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:34)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.startApplication(StartApplicationKeyword.groovy:91)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword.execute(StartApplicationKeyword.groovy:48)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)
at com.kms.katalon.core.mobile.keyword.MobileBuiltInKeywords.startApplication(MobileBuiltInKeywords.groovy:49)
at Verify Correct Alarm Message.run(Verify Correct Alarm Message:16)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:448)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:439)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:418)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:410)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:285)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:137)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:125)
at TempTestCase1739961187052.run(TempTestCase1739961187052.groovy:25)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Caused by: org.openqa.selenium.SessionNotCreatedException: Could not start a new session. Response code 500. Message: An unknown server-side error occurred while processing the command. Original error: Could not find a driver for automationName ‘UiAutomator2’ and platformName ‘ANDROID’. Have you installed a driver that supports those capabilities? Run ‘appium driver list --installed’ to see. (Lower-level error: Could not find installed driver to support given caps)
Host info: host: ‘SE_SQA’, ip: ‘’
Build info: version: ‘4.22.0’, revision: ‘c5f3146703’
System info: os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘17.0.13’
Driver info: io.appium.java_client.android.AndroidDriver
Command: [null, newSession {capabilities=[Capabilities {appium:app: E:\OneDrive - Apsi…, appium:autoGrantPermissions: true, appium:automationName: UiAutomator2, appium:deviceId: , appium:deviceName: R58RB1K2ZJT, appium:fullReset: false, appium:newCommandTimeout: 300.0, appium:noReset: true, appium:platformName: Android, appium:platformVersion: 13, appium:systemPort: 8764, appium:udid: R58RB1K2ZJT, platformName: ANDROID}]}]
Capabilities {appium:app: E:\OneDrive - Apsi…, appium:autoGrantPermissions: true, appium:automationName: UiAutomator2, appium:deviceId: , appium:deviceName: R58RB1K2ZJT, appium:fullReset: false, appium:newCommandTimeout: 300.0, appium:noReset: true, appium:platformName: Android, appium:platformVersion: 13, appium:systemPort: 8764, appium:udid: R58RB1K2ZJT, platformName: ANDROID}
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:114)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:75)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:61)
at io.appium.java_client.remote.AppiumCommandExecutor.createSession(AppiumCommandExecutor.java:176)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:237)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:518)
at io.appium.java_client.AppiumDriver.startSession(AppiumDriver.java:270)
at org.openqa.selenium.remote.RemoteWebDriver.(RemoteWebDriver.java:161)
at io.appium.java_client.AppiumDriver.(AppiumDriver.java:91)
at io.appium.java_client.android.AndroidDriver.(AndroidDriver.java:99)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:574)
at com.kms.katalon.core.appium.driver.AppiumDriverManager.createMobileDriver(AppiumDriverManager.java:551)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startLocalMobileDriver(MobileDriverFactory.java:597)
at com.kms.katalon.core.mobile.keyword.internal.MobileDriverFactory.startMobileDriver(MobileDriverFactory.java:510)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.doCall(StartApplicationKeyword.groovy:89)
at com.kms.katalon.core.mobile.keyword.builtin.StartApplicationKeyword$_startApplication_closure1.call(StartApplicationKeyword.groovy)
at com.kms.katalon.core.mobile.keyword.internal.MobileKeywordMain.runKeyword(MobileKeywordMain.groovy:30)
… 18 more
Still the same issue shows after installing the `UiAutomator2 driver
