Unable to click on Drop down

Hi

When I am trying to click on Drop down, it is saying below error. I have recorded the script and trying to run same.

Log -

Test Cases/New Test Case FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to click on object ‘Object Repository/Page_Engagement Center/span_All Audit Units_ui-dropdo (2)’ (Root cause: org.openqa.selenium.WebDriverException: unknown error: Element is not clickable at point (632, 30). Other element would receive the click:


(Session info: chrome=72.0.3626.119)
(Driver info: chromedriver=2.43.600210 (68dcf5eebde37173d4027fa8635e332711d2874a),platform=Windows NT 10.0.16299 x86_64) (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’
System info: host: ‘USIL6HEV7S’, ip: ‘10.1.199.6’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: com.kms.katalon.selenium.driver.CChromeDriver
Capabilities {acceptInsecureCerts: false, acceptSslCerts: false, applicationCacheEnabled: false, browserConnectionEnabled: false, browserName: chrome, chrome: {chromedriverVersion: 2.43.600210 (68dcf5eebde371…, userDataDir: C:\Users\ATESTE~1\AppData\L…}, cssSelectorsEnabled: true, databaseEnabled: false, goog:chromeOptions: {debuggerAddress: localhost:60440}, handlesAlerts: true, hasTouchScreen: false, javascriptEnabled: true, locationContextEnabled: true, mobileEmulationEnabled: false, nativeEvents: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: XP, platformName: XP, rotatable: false, setWindowRect: true, takesHeapSnapshot: true, takesScreenshot: true, unexpectedAlertBehaviour: , unhandledPromptBehavior: , version: 72.0.3626.119, webStorageEnabled: true}
Session ID: 59c042c728bbbbf838712ddffaae52e6)
at com.kms.katalon.core.keyword.internal.KeywordMain.stepFailed(KeywordMain.groovy:36)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:65)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:27)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:86)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:616)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$3.call(Unknown Source)
at New Test Case.run(New Test Case:51)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:328)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:319)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:298)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:290)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:224)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:106)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:97)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1551336234556.run(TempTestCase1551336234556.groovy:22)

image

There might be some elements appear when the system is busy. You need to address this element and wait for it disappear before perform the action.

WebUI.delays(10) // wait for 10 seconds

This is a fast easy option you could try first.

Thanks Brian for the solution

Please mark Brians reply as solution as it helps others if they have the issue and also tells us that the problem is solved - thanks