Timed out receiving message from renderer

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1

We have our Katalon Test Suites running on a TeamCity server. Recently, I noticed the Katalon-generated HTML reports no longer include screen shots when errors occur. Here is some basic info about the build, and below is the error I’m seeing related to the screen shots:

os = Windows Server 2012 R2 64bit
katalonVersion = 6.1.0.1
Starting ‘Chrome (headless)’ driver
browser = Chrome 73.0.3683.86
platform = Windows Server 2012 R2
seleniumVersion = 3.7.1

[20:30:50]

[Step 1/1] [1553473850.882][SEVERE]: Timed out receiving message from renderer: 10.000

[20:30:50]

[Step 1/1] [1553473850.882][WARNING]: screenshot failed, retrying

[20:31:00]

[Step 1/1] [1553473860.882][SEVERE]: Timed out receiving message from renderer: 10.000

[20:31:00]

[Step 1/1] 2019-03-24 20:31:00.891 WARN c.k.k.c.w.h.s.WebUIScreenCaptor - Cannot take screenshot

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Was there any change in your environment recently (scripts, config, Katalon Studio version etc.)?

3

Yes - it looks like it was a Chrome driver update that began causing the issues. The last run that I see that didn’t encounter the renderer error was running with browser = Chrome 72.0.3626.121 – the next run of the same job began showing the renderer error and was running with browser = Chrome 73.0.3683.86

Other than reverting to the old version of Chrome, what can we do about this?

2 Likes
4

Go menu Project->Settings->Report and uncheck “Take screenshot when execution failed” and “Enable Video Recorder during execution”.
No screenshots anymore but tests runs ok.

5

Ok, test fail, but you do not need to wait long time. Chrome does not work at all in jenkins/headless.