TestOps Agent Installation Issues Please Help

I need some brilliant minds, or at the very least someone who has more experience than me with Katalon.
I have followed the steps in the documentation but cannot get the agent file to install. When I go try to run the start.bat file I get an error that says the app cannot run on your PC.

PC Specs:
Windows 10 x64
32bg Ram

Attached are screen shots of the errors I have received.

Let me know what else you need.

Bump… Anyone have any suggestions, this seems like it should be a fairly easy setup but just appears to be broken. Setting up the Agent on OSx was super simple, took maybe a few minutes only.

Sorry, not sure about this one. Calling out @ThanhTo @devalex88

Just shooting from the hip here, as I’ve never installed the agent personally, but I see a filepath in your screenshot:

C:\Users\shahin.fard\Downloads\DellTesting (1).zip

Maybe the shahin.fard is being interpreted as a file, and not part of that path? Try changing it to something like:

C:\Users\shahin_fard\Downloads\DellTesting (1).zip