TestCloud Trial success message, but no trial?

I receive the message that the trial is activated successfully, but am not able to run any tests on TestCloud. Need to evaluate product before commitment.

@aholmes Please send your email address and org number to my email ha.tpham@katalon.com for our checking. Thank you

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Hello Sunny,

This e-mail address is fine, and the Org ID is 250240.

Thank you!


@aholmes Can you give me the date you created account in Katalon as well as when you took the first screenshot? Thank you