Spy web not working correctly

Product Forums Katalon Studio
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After updating the web drivers today, I can’t use spy web anymore (new browsers).
A new broser is opened but I can’t capture the object and the id of the object doesnt appear when I have the mouse over it.
Is there a way I can fix it?

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Hi there, and thanks for posting in the Katalon community! :hugs:

To help you faster, please review our guide on Spy Web Utitliy here: Spy Web utility in Katalon Studio | Katalon Docs. Double-checking the steps and configurations might resolve the issue.

If the doc doesn’t help, feel free to provide more details, and a community member will assist you soon.

Thanks for being a part of our community!
Best,
Elly Tran

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Which type of browser are you using? Chrome? Edge? Firefox?

Which version of browser are you having problem with?

Which version of webdriver are you having problem with?

Are you using Chrome browser version 137.x ?

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Please share the .log file when the problem occured.

But how to get the .log file? — In the Katalon Studio’s tool bar, choose “Help” > “Error Log”

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Then the .log file will open in a text editor.

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I believe that the .log contains a Java Stack Trace message that tells the exact reason of your issue. That would help Katalon to try to fix this problem.

Please attach the entire body of .log here; do not trim it at all.

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I’ve been mainly using chrome but the web spy does not work in any of them.
Two days ago the tool was working correctly but when I tried to run tests today Katalon Studio was having problems opening the browser, that being the reason why I updated the webDrivers.

Here´s the log file:

.log (356.0 KB)

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Thank you for sharing the .log.

I the log file, I found quite a lot of errors logged. It is very difficult which error is concerned about your current issue, and which errors are not. So I want you to clean up your project and try again.

Steps to do:

  1. Close the katalo project
  2. remove the .log file
  3. remove the following folders and files in the project root foldr:
  • bin
  • Libs
  • .cache
    These folders will be automatically recreated when you open the project, so don’t worry
  1. Reopen the project, do the work you wanted to ---- probably the problem occurs again
  2. share the .log to us again
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Please answer to my question about the type of browser, and the version.

The type of browser and version is significant, as we know the latest Chrome browser has problems that causes Katalon to fail.

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Google Chrome: 137.0.7151.55 (Compilação oficial) (64 bits) (cohort: 137.0.7151.55 Rollout)

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Here:
.log (392.5 KB)

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It is known that Chrome v137.0.7157 does not work with Katalon well. See

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UPDATE:

Thank you so much kazurayam for all the help,
I followed the first workaround of the post below and now the web spy works :+1::

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Do you mean you are using Chrome for Testing v137.0.7151.55 now and it works fine?

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Yes, I’m using the 137.0.7151.55 version.
I went to the settings and followed the first workaround of the post that you have sent me.
The spy web is working perfectly right now.

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in my case, first updateing 10.2 katalon, using spy test object tool didnt showed up in the dialog.but today i tried to install again. after that i found katalon in the dialog and made shure spy work correctly. i dont know the reason,but try install again in your PC.