Query regarding, how to perform Visual testing and image comparison in katalon studio.

I have added checkpoints and screenshots to the web test cases and run all the test cases successfully. The Visual Testing checkpoint is passed, but unable to compare the baseline image with the checkpoint image. Please can you help me resolve this issue


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Sorry for my late response due to the holidays. It would be better if you could provide us with the screenshot of unable to compare. There is an introduction to this image comparison and the configuration to have the baseline image compared with the screenshot. Please take a look and tell us if it still does not work.