Org.openqa.selenium. Element Not InteractableException

Product Forums Katalon Studio
1

Hi
I am trying to automate a flow and getting the following error:

Caused by: org.openqa.selenium.ElementNotInteractableException: element not interactable
At object: 'Object Repository/Page_ARNEL MANIMTIM Account Salesforce/a_New Task'

For trouble shooting, please visit: https://docs.katalon.com/katalon-studio/docs/troubleshooting.html

================================================

07-01-2024 05:11:05 pm Test Cases/Demo1

Elapsed time: 1m - 4.528s

Test Cases/Demo1 FAILED.

Reason:

com.kms.katalon.core.exception.StepFailedException: Unable to click on object 'Object Repository/Page_ARNEL MANIMTIM Account Salesforce/a_New Task'

at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)

at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)

at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:74)

at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:40)

at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)

at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:659)

at Demo1.run(Demo1:38)

at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)

at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)

at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:448)

at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:439)

at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:418)

at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:410)

at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:285)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:137)

at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:128)

at TempTestCase1719834060261.run(TempTestCase1719834060261.groovy:25)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

Caused by: org.openqa.selenium.ElementNotInteractableException: element not interactable

(Session info: chrome=126.0.6478.127)

Build info: version: '3.141.59', revision: 'unknown', time: 'unknown'

System info: host: 'DESKTOP-4UKE7QU', ip: '192.168.1.13', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '17.0.7'

Driver info: com.kms.katalon.selenium.driver.CChromeDriver

Capabilities {acceptInsecureCerts: false, browserName: chrome, browserVersion: 126.0.6478.127, chrome: {chromedriverVersion: 126.0.6478.55 (7616ff175414..., userDataDir: C:\Windows\SystemTemp\scope...}, fedcm:accounts: true, goog:chromeOptions: {debuggerAddress: localhost:51593}, javascriptEnabled: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: WINDOWS, platformName: WINDOWS, proxy: Proxy(), setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify, webauthn:extension:credBlob: true, webauthn:extension:largeBlob: true, webauthn:extension:minPinLength: true, webauthn:extension:prf: true, webauthn:virtualAuthenticators: true}

Session ID: ba61e08994a33b53baac9afc6313a0b0

at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

at org.openqa.selenium.remote.http.W3CHttpResponseCodec.createException(W3CHttpResponseCodec.java:187)

at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:122)

at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:49)

at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)

at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)

at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:19)

at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:285)

at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:84)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at org.openqa.selenium.support.events.EventFiringWebDriver$EventFiringWebElement.lambda$new$0(EventFiringWebDriver.java:404)

at jdk.proxy2/jdk.proxy2.$Proxy24.click(Unknown Source)

at org.openqa.selenium.support.events.EventFiringWebDriver$EventFiringWebElement.click(EventFiringWebDriver.java:417)

at org.openqa.selenium.WebElement$click.call(Unknown Source)

at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.clickUntilSuccessWithTimeout(ClickKeyword.groovy:81)

at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.clickUntilSuccessWithTimeout(ClickKeyword.groovy)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:67)

at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)

at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)

I am new to Katalon. Can anyone please help.

1 Like
2

Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.

Thanks!

3

Hi, have you tried searching the forum? You’ll find quite a few discussions related to an element not being interactable. It could be a timing issue related to the page not being ready at the point or a few other reasons.
See also: Understanding Element Not Interactable Exception in Selenium | BrowserStack

4

Many people asked questions on testing Salesforce. I don’t know about it at all. I just know people in this forum has got troubles with it and discussed a lot. You should make more searches in the forum. Possiblly you would find something informative.

Katalon wrote an article (advertisement?) about testing Salesforce:

It might be of your interest.