Kudos Leaderboard Shows Negative Kudos Value for User

Title

Kudos Leaderboard Shows Negative Kudos Value for User


Description

I noticed an issue on the Kudos Leaderboard where my Kudos points are displayed as a negative value (-740). Based on the Kudos system behavior, there should be no negative Kudos value, as Kudos are earned through positive actions (receiving kudos) and should not drop below zero.

This seems to be either a calculation or display issue on the leaderboard.


Steps to Reproduce

  1. Log in to Katalon Community account
  2. Navigate to Kudos Leaderboard
  3. Select the month range (e.g. Nov 18 – Dec 18)
  4. Scroll to your ranking position

Actual Result

  • My Kudos points are displayed as -740
  • Negative value is shown in the leaderboard

Expected Result

  • Kudos points should never be negative
  • Minimum value should be 0 if no kudos were earned or deducted
  • Leaderboard should display a valid non-negative number

Impact

  • Causes confusion and inconsistency in the leaderboard
  • Affects user trust in the Kudos calculation system
  • Makes it unclear how rankings are calculated

Environment

  • Platform: Katalon Community / Forum
  • Feature: Kudos Leaderboard
  • Browser: Chrome 143
  • OS: MacOS 26.2

Additional Information

thanks @depapp, we will check shortly @Elly_Tran @nghi.phan

1 Like

noted with thanks @vu.tran

Dear Depa,

Thank you for pointing this out

What happened

During the selected time range (Nov 18 – Dec 18), you redeemed / exchanged Kudos.
The Kudos Leaderboard calculates a net Kudos change (delta) for the selected period, which includes:

  • Kudos you earned during the timeframe
  • minus Kudos you redeemed during the same timeframe

If more Kudos are redeemed than earned within that period, the net value can appear as a negative number on the leaderboard.

Important clarification

  • You do not have a negative Kudos balance
  • No Kudos were removed beyond the redemption you made
  • This behavior affects only the leaderboard display for the selected date range

Why this is an issue

While the calculation itself is technically correct, the leaderboard should not display negative values, as Kudos are meant to be non-negative from a user perspective. This can understandably cause confusion about how Kudos and rankings are calculated.

Next steps

We’ve shared this with the engineering team to:

  • Prevent negative values from being displayed on the leaderboard
  • Improve clarity around how Kudos redemption impacts leaderboard rankings

If you have any feedback please dont hesitate to share with us

Bella

2 Likes

hi Bella

thanks for the clear explanation, that makes sense now.
i understand the negative number represents the net Kudos change for the selected period, not my actual balance.

that said, I agree it can be confusing from a user perspective, since Kudos are generally expected to be non-negative. a clearer label or preventing negative values on the leaderboard would really help avoid misunderstanding.

3 Likes