Katalon run in AzureDevOps pipeline terminated due to "...stopped hearing from agent" error

Hi all!
We have a small automated UI collection in Katalon (318 test cases). We attempted to run full regression in ADO pipeline, the job ran over 6 hrs, timed out and failed.
Then we split full regression in 2 partial regression collections. We attempted to run each separately. The run failed due to the following error “We stopped hearing from agent Hosted Agent. Verify the agent machine is running and has a healthy network connection.” Each partial regression run (159 test cases) also took >6 hrs. What would be the reason behind such a long time run? Is the error due to the server capacity? What would be a solution to this issue?


Are you Enterprise user? If yes, please raise ticket in Katalon Help Center